Misrouted Call

is a Call routed to a PSAP that should not have received it due to a provisioning error (for example in the ECRF, in the PRF, or the LIS) or other misconfigurations.


 * NENA-STA-019, NENA NG9-1-1 Call Processing Metrics Standard
 * NENA-STA-020, NENA Standard for 9-1-1 Call Processing