Agency

In NG9 1 1, an organization that is connected directly or indirectly to the ESInet. Public safety agencies are examples of Agency. An entity such as a company that provides a service in the ESInet can be an Agency. Agencies have identifiers and credentials that allow them access to services and data.

Relevant NENA Documents
APCO/NENA ANS 3.105.1-­‐2015 Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center