Call

A generic term used to include any type of Request For Emergency Assistance (RFEA); and is not limited to voice. This may include a session established by signaling with two way real-time media and involves a human making a request for help. We sometimes use "voice call", "video call" or "text call" when specific media is of primary importance. The term "non-human-initiated call" refers to a one-time notification or series of data exchanges established by signaling with at most one way media, and typically does not involve a human at the "calling" end. The term "call" can also be used to refer to either a "Voice Call", "Video Call", "Text Call" or "Data-only call", since they are handled the same way through most of NG9-1-1.