ACD (Automatic Call Distributor)
ACD (Automatic Call Distributor) is equipment that automatically distributes incoming calls to available PSAP attendants in the order the calls are received, or queues calls until an attendant becomes available.
ACD (Automatic Call Distributor) is equipment that automatically distributes incoming calls to available PSAP attendants in the order the calls are received, or queues calls until an attendant becomes available.