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ADA (Americans with Disabilities Act): Difference between revisions
ADA (Americans with Disabilities Act) (view source)
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(ADA) is a landmark civil rights law that both identifies and prohibits discrimination on the basis of disability in employment, state and local government, public accommodations, commercial facilities, transportation, and telecommunications. This Act requires all Public Safety Answering Points (PSAPs) to provide direct and equal access to emergency telephone services for people with disabilities who use teletypewriters (TTY/TDDs), which are also known as telecommunications devices for the deaf. This means that the personnel answering calls at the PSAP level must be able to directly receive TTY/TDD calls and must be able to engage in TTY/TDD conversation.
{{RelevantNENADocs}}[http://www.nena.org/?page=TTY_TrainingStandard APCO/NENA ANS 3.105.1-‐2015 Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center]▼
▲[http://www.nena.org/?page=TTY_TrainingStandard APCO/NENA ANS 3.105.1-‐2015 Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center]
[[Category:Glossary]]
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