Abandoned Call

From NENA Knowledge Base

An Abandoned Call is an emergency Call in which the caller disconnects before the Call can be answered by the PSAP (Public Safety Answering Point).

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

NENA-STA-019, NG9-1-1 Call Processing Metrics Standard