Add a Comment Response

Add a Comment Response

Step 1 of 7. Open the Comment and select the green Update button.  1 

Every comment response requires Respond to Comment text, a State, and a Resolution.

Step 2 of 7. Complete the Respond to Comment  2  section.

Responses to the comment submitter are recorded in the NWS Comment Manger. The Respond to Comment box should begin with one of the following choices to communicate the decision of the Working Group:

The Working Group accepts the comment and proposed solution as written.

The Working Group accepts the comment and proposed solution with modification. <Insert explanation of the modification made, including any text changes, showing original text versus new text.>

The Working Group declines the comment. <Insert explanation of why the comment is declined.> You have the right to appeal. The NENA Development Group Appeal Policy can be found in Section 3.7, Document Development Procedural Appeals, in the NENA Development Group Operational Procedures, NENA-ADM-001.5b-2022.

The Working Group defers the comment to a future version of this document. The comment has been added to the Recommendation for Additional Development Work section of the document with the following text: <insert text added to the document.> <Insert explanation of why the comment is deferred.> You have the right to appeal. The NENA Development Group Appeal Policy can be found in Section 3.7, Document Development Procedural Appeals, in the NENA Development Group Operational Procedures, NENA-ADM-001.5b-2022.

The Working Group defers the comment to <identify the WG or other entity the comment was deferred to.> <Insert explanation of why the comment is deferred.> You have the right to appeal. The NENA Development Group Appeal Policy can be found in Section 3.7, Document Development Procedural Appeals, in the NENA Development Group Operational Procedures, NENA-ADM-001.5b-2022.

IMPORTANT: Copy/paste one of the following paragraphs at the end of the response as appropriate. When choosing the <date>, pick a date that is 10 business days from the date the response is sent to the commenter. For commenters who are Working Group members:

As a Working Group Member, please click on View Comment Details below and Update to indicate your acceptance or rejection of the response, or withdrawal of your comment. Unless we hear from you otherwise by <date>, we will consider this resolution to be accepted. Acceptance of the response indicates that you consider your public review comment to be resolved. Rejection of the response indicates that you consider your public review comment to be unresolved. Comment submitters should respond to the comment response in NENA Workspace, even if one was provided during a working group meeting.

For commenters who are not Working Group members:

You must email your acceptance or rejection of the response, or withdrawal of your comment, to the Working Group Co-Chairs at <insert email addresses> who will then copy/paste your response into NENA Workspace and update the Status and Response. Unless we hear from you otherwise by <date>, we will consider this resolution to be accepted. Acceptance of the response indicates that you consider your public review comment to be resolved. Rejection of the response indicates that you consider your public review comment to be unresolved. A response to this email is requested, even if one was provided during a working group meeting.

This is an example of the response for a comment and proposed solution submitted by a commenter who is a Working Group member that was accepted with modification:

This is an example of the response for a comment and proposed solution submitted by a commenter who is not a Working Group member that was accepted with modification:

Step 3 of 7. Assign the comment to the person who will be managing the comment response (typically one of the Working Group leaders) by selecting the drop-down arrow next to Assignee: Unassigned.  3 

Step 4 of 7. Update the State  4  to Issue Addressed.

Note: Explanation of State values:

• New – Assigned as the default State when a new comment is submitted.
• Deferred – Do not use this option since the comment submitter cannot accept or reject a State set to Deferred. Instead, use Issue Addressed and follow the guidance provided for that State.
• Assigned – Use this when a comment has been assigned to an individual for managing the comment response (e.g., Working Group leader) but the comment still requires Working Group discussion. Alternatively, use this when a comment has been assigned to an individual (e.g., Working Group member) for further research needed by the Working Group in order to decide on the appropriate comment response.
• Issue Addressed – Use this when a comment has been considered by a Working Group and the Working Group is providing the initial comment response (e.g., Resolution is set as Fixed, Duplicate, Not An Issue, Not Germane, Not Fixable, or Will Not Fix, None).
• Submitter Rejected Response – Comment submitter did not accept the Working Group's resolution of the comment.
• Submitter Accepted Response – Comment submitter accepted the Working Group's resolution of the comment.
• Submitter Withdrew Comment – Comment submitter indicated a desire to withdraw the comment.
• Rejection Overridden – This option is not to be used.

Prior to the final Approval Ballot, all comments MUST have a State value of "Submitter Rejected Response," "Submitter Accepted Response," or "Submitter Withdrew Comment."

Step 5 of 7. Update the Resolution  5 , using the guidance provided here:

• None – Assigned as the default Resolution when a new comment is submitted or can be used when a comment is deferred and another Resolution is not appropriate.
• Fixed – Comment and proposed response (if provided), accepted by the Working Group or the comment and proposed response accepted by the Working Group with modification.
• Withdrawn by Submitter – Comment submitter requested comment be withdrawn.
• Duplicate – Duplicates another comment submitted by the same comment submitter during the review (in the response to comment submitter, indicate the comment number it duplicates).
• Not An Issue – Comment and proposed response (if provided) not accepted. For example, the issue raised has already been addressed in the document due to the response to another comment.
• Not Germane – Comment and proposed response (if provided) not accepted - irrelevant to the issue being worked.
• Not Fixable – Comment and proposed response (if provided) not accepted. For example, the proposed solution exceeds NENA's authority or ability to fix the issue.
• Will Not Fix – Comment and proposed response (if provided) not accepted. For example, the Working Group acknowledges the comment has merit, but the Working Group decides not to modify the document. This could also be a situation where there was no consensus within the Working Group on how to fix the issue.

Step 6 of 7. Update the Notification Options  6  so that only Notify the Comment Submitter and Notify the Comment Owner (Resolver/Assignee) are checked. Uncheck all others.

Note: The comment submitter must be notified of all comment responses and updates.

Step 7 of 7. Select the blue Submit button  7  to send the response to the comment submitter.