Diverse Routing is the practice of routing circuits along different physical paths in order to prevent total loss of 9‑1‑1 service in the event of a facility failure.

Also known as:

Route Diversity

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.


NENA 57-001, NENA Wireless E9-1-1 Overflow, Default and Diverse Routing Operational Standard