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A'''''ECC facility(Emergency thatCommunications Center)''''' is a facility designated to receive and process requests for emergency assistance, includingwhich butmay notinclude limited9‑1‑1 tocalls, 9-1-1determine callsthe appropriate emergency response based on available resources, and staffedcoordinate tothe performemergency oneresponse oraccording moreto ofa thespecific followingoperational functions:policy.
* Determine the location where an emergency response is being requested.
* Interrogate callers to identify, assess, prioritize, and classify requests for emergency assistance and other gathered information.
* Determine the appropriate emergency response required.
* Assess the available emergency response resources that are, or will be, available in the time required.
* Dispatch appropriate emergency response providers.
* Transfer or exchange requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers.
* Analyze and respond to communications received from emergency response providers and coordinate appropriate actions.
* Support incident command functions.
Note: The term "ECC" does not have the same meaning as "[[PSAP (Public Safety Answering Point)|PSAP]]."
[[Category:Glossary]]
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