ECC (Emergency Communications Center): Difference between revisions

Added link to PSAP
(Updated in NENAkb to match MGv24 and added bold & italics term to beginning of definition.)
(Added link to PSAP)
 
(One intermediate revision by one other user not shown)
Line 1:
'''''ECC (Emergency Communications Center)''''' is a facility that is designated to receive and process requests for emergency assistance, includingwhich butmay not limited toinclude 9‑1‑1 calls, anddetermine staffedthe toappropriate performemergency oneresponse orbased moreon ofavailable resources, and coordinate the followingemergency response according to a specific operational functions:policy.
 
*Determine the location where an emergency response is being requested.
Note: The term "ECC" does not have the same meaning as "[[PSAP (Public Safety Answering Point)|PSAP]]."
*Interrogate callers to identify, assess, prioritize, and classify requests for emergency assistance and other gathered information.
*Determine the appropriate emergency response required.
*Assess the available emergency response resources that are, or will be, available in the time required.
*Dispatch appropriate emergency response providers.
*Transfer or exchange requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers.
*Analyze and respond to communications received from emergency response providers and coordinate appropriate actions.
*Support incident command functions.
[[Category:Glossary]]