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<big>'''This Guide is a DRAFT in process'''. </big><big>If you would like to contribute and edit this material, [https://www.nena.org/page/JoinReferences_WG join the References Working Group]. If you find things here that are incorrect or could be improved, please [[Contact Us]].</big>
 
== Introduction ==
This page provides guidelines to NENA working group chairs to help them lead their groups in fulfilling the charter that was developed when the group was formed. Our volunteer working group chairs assume considerable responsibilities when they agree to lead a working group. The information presented here is intended to help guide them through the tasks that are often appear to be more complicated than necessary but are required to satisfy the requirements of a Standards Development Organization (SDO) seeking standards accredited by ANSI (American National Standards Institute). ANSI has approved the Document Development and Approval Process described in NENA-ADM-001. Since our working groups play a critical role in document development and approval, it is important that they conform to those provisions when developing documents, and that the processes can be verified. Only then can NENA standards qualify to be classified as ANSI-accredited.
=== Roles and Responsibilities of Working Group Chairs ===
The roles and responsibilities of Subcommittee and Working Group Chairs are described in [httphttps://cdn.ymaws.com/www.nena.org/resource/collectionresmgr/625EAB1D-49B3-4694-B037-8E854B43CA16standards/NENA_ADMnena-001_NDG_Org_Structure_Document_03adm-26001.5b-20122022_final_2.pdf NENA Development Group Organizational Structure (NENA-ADM-001)], Section 7.3:
 
Subcommittee and Working Group Chairs/Co-Chairs preside over their Subcommittee/Working Group, and shall coordinate their team efforts to include:
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=== Managing NENA Workspace Rosters ===
NENA working groups are the hallmark of the NENA document development process. Participation from a broad industry perspective is essential, therefore, NENA does not require a NENA membership to participate in a working group or restrictsrestrict working group membership.
 
==== Request to Join ====
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|}
 
==== How to Add a Member in NENA Workspace to a Working Group ====
In many cases, members are added to working groups and their parent committee by the Committee Resource Manager when the member is added to NENA Workspace. Members who are already in NENA Workspace can be added to the working group by the working group chair.
 
Here are the steps to add a member already in NENA Workspace to your working group.
<ol>
<li>Log on to NENA Workspace (https://dev.nena.org).
<li>Select your working group.
<li> Click the '''Settings''' gear icon.
<li>In the '''Status''' section, click on '''Add or Invite Others'''.
<li>Select the '''Invite Others''' tab.
<li> Under '''Find People to Invite''', enter the new member's first name, last name, email, or company (only need to fill in one field) and select '''Search'''.
<li>Check the box to the left of the member's name and select '''Add Selected To Invite List'''.
<li>If you need to add multiple people, repeat steps 6 and 7 above.
<li>Once all new members have been found, check the box to the left of their name and then select '''Add Immediately'''.
<li>In the pop-up window that appears, change how they are to receive messages to '''Real Time - One email for each message''' and select '''Save'''.
<li>'''Close''' the pop-up message.
<li>Select the '''Back to Community''' button in the upper left of the Invite to Community screen to return to the working group's Community Home Page.
<li>To set the new member's role, click the '''Settings''' gear icon again.
<li> In the '''Administration''' section, click on '''Members'''.
<li>At the top of the Members tab are several filters. In the first filter, select '''No Roles''' from the drop-down pick list and select the blue '''Apply Filter'''.
<li>Click the blue '''Edit Roles''' button to the right of their name. (Warning…Do not click on the drop-down arrow!)
{{Note|Note Text=To add multiple members with the same role at the same time, check the box to the left of all of the new members' names that will have the same role, change the first filter to '''Edit Roles''' from the drop-down pick list and select '''Submit'''. Check the boxes next to the appropriate roles.}}
 
<li>In the '''Edit Roles''' pop-up box, check the boxes next to '''Primary Voter''' and '''WG Member''' and then select '''Add'''.
# Log on to NENA Workspace (http://dev.nena.org).
{{Note|Note Text=<br>
# Select your working group.
* If the member is an Authorized Observer, only check the box next to '''Authorized Observer''' (do not check '''WG Member''').
# Click the '''Settings''' gear icon.
* If the member is an Alternate Voter, check the boxes next to '''Alternate Voter''' and '''WG Member'''.
#In the '''Status''' section, click on '''Add or Invite Others'''.
* '''If there are multiple members from the same company''', only one can be listed as the Primary Voter. You will need to first consult with those members to determine who will be the Primary Voter and all others will be considered Alternate Voters.
#Select the '''Invite Others''' tab.
}}
# Under '''Find People to Invite''', enter the new member's first name, last name, email, or company (only need to fill in one field) and select '''Search'''.
<li>Since NWS is a Software-as-a-Service (SaaS) solution, it can take a few minutes for the new WG member to populate in the Roster. To expedite this data population, force a sync by selecting the drop-down arrow next to the blue '''Edit Roles''' button to the right of the new member's name, and select '''Sync to Workspace''' from the drop-down menu. [[File:SynchNewMember.png|alt=Screen print: Synch to Workspace drop-down image|800x800px]]
#Check the box to the left of the member's name and select '''Add Selected To Invite List'''.
<li>Select the '''Back to Community''' button in the upper left of the Manage Community Members screen to return to the working group's Community Home Page.
#If you need to add multiple people, repeat steps 6 and 7 above.
<li>All voting members must have an Interest Category assigned (Authorized Observers do not vote). To assign an Interest Category, select the '''Workspace''' tab and then select '''Roster''' on the left side menu. For each Primary Voter, Alternate Voter, and Group Leader, select their Interest Category from the drop-down box under the '''Details''' column, and then select '''Submit Changes'''.
#Once all new members have been found, check the box to the left of their name and then select '''Add Immediately'''.
*'''Producer:''' Developers and/or providers of 9-1-1 related products (e.g., software, hardware, systems and/or networks, processes) and services.
# In the pop-up window that appears, change how they are to receive messages to '''Real Time - One email for each message''' and select '''Save'''.
*'''User:''' Those who utilize 9-1-1 related products and services, including but not limited to Public Safety Answering Point (PSAP) and 9-1-1 Authority.
#'''Close''' the pop-up message.
*'''General Interest:''' Other interested parties who do not fit in the User or Producer category (e.g., consultants, State & Federal Agencies, SMEs).
#Select the '''Back to Community''' button in the upper left of the Invite to Community screen to return to the working group's Community Home Page.
{{Note|Note Text=<br>
#To set the new member's role, click the '''Settings''' gear icon again.
* If the WG's Committee Co-Chairs are to be voting members, their role must be changed from DSC Leadership to Primary Voter (or Alternate Voter). Follow steps 13-18 above to change their role.
#In the '''Administration''' section, click on '''Members'''.
* If a new member name is not listed, repeat step 18 above to sync the member's account to NWS.
#At the top of the Members tab are several filters. In the first filter, select '''No Roles''' from the drop down pick list and select the blue '''Apply Filter'''.
}}
#Click the blue '''Edit Roles''' text to the right of their name. (Warning…Do not click on the drop down arrow!)
<li>Using your own email account outside of NWS, email a welcome letter similar to the '''[[Welcome Letter for New Members]] and copy''' [mailto:crm@nena.org crm@nena.org] to notify the new members that they have been added to the roster.
#*'''Note:''' To add multiple members with the same role at the same time, check the box to the left of all of the new members' names that will have the same role, change the first filter to '''Edit Roles''' from the drop down pick list and select '''Submit'''. Check the boxes next to the appropriate roles.
</ol>
#In the '''Edit Roles''' pop-up box, check the boxes next to '''Primary Voter''' and '''WG Member''' and then select '''Add'''. (<u>Warning</u>: See '''Note 3''' if there is more than 1 member from a company.)
'''How to register a new member to receive automated email reminders for working group meetings and attendance tracking:'''
#*'''Note 1:''' If the member is an Authorized Observer, only check the box next to '''Authorized Observer''' (do not check '''WG Member''').
#*'''Note 2:''' If the member is an Alternate Voter, check the boxes next to '''Alternate Voter''' and '''WG Member'''.
#*'''Note 3:''' If there are multiple members from the same company, only one can be listed as the Primary Voter. You will need to first consult with those members to determine who will be the Primary Voter and all others will be considered Alternate Voters.
#Select the '''Back to Community''' button in the upper left of the Manage Community Members screen to return to the working group's Community Home Page.
#All voting members must have an Interest Category assigned (Authorized Observers do not vote). To assign an Interest Category, select the '''Workspace''' tab and then select '''Roster''' on the left side menu. For each Primary Voter, Alternate Voter, and Group Leader, select their Interest Category from the drop down box under the '''Details''' column, and then select '''Submit Changes'''.
#*'''Producer:''' Developers and/or providers of 9-1-1 related products (e.g. software, hardware, systems and/or networks, processes) and services.
#*'''User:''' Those who utilize 9-1-1 related products and services, including but not limited to Public Safety Answering Point (PSAP) and 9-1-1 Authority.
#*'''General Interest:''' Other interested parties who do not fit in the User or Producer category (e.g. consultants, State & Federal Agencies, SMEs).
#*Note: If the WG's Committee Co-Chairs are to be voting members, their role must be changed from DSC Leadership to Primary Voter (or Alternate Voter). Follow steps 13-18 above to change their role.
# Using your own email account outside of NWS, email a welcome letter similar to the '''[[Welcome Letter for New Members]] and copy''' [mailto:crm@nena.org crm@nena.org] to notify the new members that they have been added to the roster.
 
#While still on the working group's Community Home Page, click the '''Settings''' gear icon.
'''How to register a new member to receive automated email reminders for working group meetings and attendance tracking:'''
#In the '''Events''' section, click on '''Manage Events'''.
 
#At the top of the '''Event List''' page are several filters. In the first filter, select '''Past Events''' from the drop-down pick list, in the last filter select '''Start Date - Latest''' from the drop-down pick list (in case there are multiple meeting series), and select the blue '''Apply Filter'''.
# While still on the working group's Community Home Page, click the '''Settings''' gear icon.
#Find the very first meeting in the meeting series. Select the drop-down arrow next to the blue '''Edit''' button and select '''Manage Roster.'''
# In the '''Events''' section, click on '''Manage Events'''.
#Above the filters, click on '''Manage''' and then select '''Add Registrants.'''
#At the top of the '''Event List''' page are several filters. In the first filter, select '''Past Events''' from the drop down pick list, in the last filter select '''Start Date - Latest''' from the drop down pick list (in case there are multiple meeting series), and select the blue '''Apply Filter'''.
#In the '''Register''' drop-down, select the name of the working group.
#Find the very first meeting in the meeting series. Select the drop down arrow next to the blue '''Edit''' button and select '''Manage Roster.'''
#Above the filters, click on '''Manage''' and then select '''Add Registrants.'''
#In the '''Register''' drop down, select the name of the working group.
#Check the box to the left of the new working group member(s) and then click on '''ADD.'''
 
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#Go to '''Settings''' (gear icon).
# Select '''Members''' under Administration.
# Select '''Edit Roles''' to the far right of the person’s name you are removing (not the drop -down arrow), uncheck their voting role (e.g., Primary Voter; Alternate Voter), check '''Authorized Observer''', and '''ADD.'''
 
To remove a work group member, simply:
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# Go to '''Settings''' (gear icon).
# Select '''Members''' under Administration.
# Select the drop -down arrow next to '''Edit Roles''' to the far right of the person’s name you are removing, and select '''Remove'''.
# Send an email to [mailto:crm@nena.org crm@nena.org] so the individual may be deactivated in NENA Workspace if they are not a member of any other work group.
 
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# Enter all data you wish to change and '''SAVE'''.
Only the CRM can change your employer’s company name as official ballots are directly tied to company names. To change your employer, you must send an email to [mailto:crm@nena.org crm@nena.org] and request the change to your employer.
 
====Resolving Issues for Members Not Receiving NWS Emails====
When a WG member is not receiving notifications from NWS, it is important for the member to first check to see if their notification settings are correct. Notifications may not be received if:
 
*at the time the member was added to the WG, the '''Real Time''' setting was not selected.
*the member unknowingly opted-out or changed their email notifications settings.
 
If upon review of the settings, the member finds that their notification settings are correct, the CRM can be contacted for assistance. This could indicate a concern with the email address.
 
Verification of the Email Notifications must be performed by the member as the Working Group Co-Chair does not have access to the member's account. A Working Group Co-Chair should copy and paste the following instructions into an email to the member.
 
===== How a Member Verifies Email Notifications Settings For a Working Group=====
 
# Go to the <COMMITTEE or WG NAME> Home page.
#Click '''Settings''' {{Step|Step=1}}.
#A pop-up box appears with the Email Notifications displayed in the right-hand column. If '''Daily Digest''' or '''No Emai'''l is shown, click on the '''drop-down arrow''' {{Step|Step=2}} next to the setting and select '''Real Time'''. The selection will temporarily turn green with a check next to it to signify the change was made.
{{Note|Note Text=The '''Daily Digest''' setting results in only 1 consolidated email from that WG per day. This means that any last-minute notifications (such as a meeting cancelation) will not be received. The '''No Email''' setting means that no email notifications from that WG will be received. This includes meeting notices, document postings, and discussion lists.}}
 
[[File:EmailNotifications1.png|alt=Screen print: Change Email Notifications in Settings|500x500px]]
 
=====How a Member Verifies Email Notifications Settings For all of their NWS Communities=====
 
#Click the '''drop-down arrow''' {{Step|Step=1}} next to your avatar in the upper right corner of any NWS page and select '''Profile''' {{Step|Step=2}}.[[File:ProfileEmailNotification1.png|none|alt=Screen print: Change Email Notification in Profile|600x600px]]
#Click the '''My Account''' tab {{Step|Step=3}} and select '''Email Preferences''' {{Step|Step=4}}. [[File:ProfileEmailNotification2.png|none|alt=reen print: Change Email Notification in My Account|600x600px]]
#Click the '''Community Notifications''' link {{Step|Step=5}} under '''Community Emails''' to review and manage your Email Notification setting by individual NWS Community. [[File:ProfileEmailNotification3-V2.png|none|alt=Screen print: Change Email Notifications using Community Notifications link|600x600px]]
# Click on the '''drop-down arrow''' {{Step|Step=6}} next to the Email Notification setting displayed in the '''Discussion Email''' column to change the setting for an individual NWS Community. Settings are saved immediately.[[File:ProfileEmailNotification4.png|none|alt=Screen print: Change Email Notifications for all Communities|650x650px]]
 
 
=== Managing the NENA Workspace Calendar ===
The NENA Workspace Calendar must be used to for scheduling conference calls and other events. The NENA Workspace Calendar entries are available under '''Home''' in the red banner at the top of every NENA Workspace page. Reviewing the NENA Workspace Calendar prior to scheduling a new event series will assist WG Chairs in not scheduling overlapping conference calls.
 
'''If you need to reload a meeting series to your calendar:'''
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*If edits are made to contributions or draft documents, document editor will upload updated material within 5 days using “Add a Revision” in NENA Workspace. Reviewed contributions should be updated until consensus is reached and the contributions can be incorporated into draft documents. Contributions should also be retained in the contributions folder with major contributor identified.
 
=== Conducting Polls - What you need to know aboutand NENA Workspace Ballots===
 
Polls are an important part of a working group's activity. Surveys taken during calls using the Zoom's Poll feature or a [[NENA Development Group Guide#Use the Zoom "Chat Window" for quick surveys|Chat Window]] survey only represent the opinions of the meeting's participants but chairs are permitted to make consensus calls based on them if, in the opinion of the chairs, there is overwhelming consensus on the issue. For polls that include the entire group (or the designated voters), NENA Workspace provides two types of ballots to conduct polls. They are used to determine the preferences of the members and are also used to determine whether groups have the consensus required to publish documents.
 
See [[Conducting Polls and NENA Workspace Ballots]] for a complete guide on using NENA Workspace Ballots.
The "'''Approval Ballot'''" is the official ballot for approving documents. To set up an Approval Ballot see [[Help for Setting Up an Approval Ballot on NENA_Workspace]]. For informal opinion polling, NENA Workspace provides what it calls a "'''Ballot'''". This is a less formal but more flexible ballot for identifying the preferences of group members.
 
This table describes the primary differences between the two ballot types and how they are used in [https://www.nena.org/page/NENAOrgStructure ADM-001 NENA Development Group Organizational Structure and Operational Procedures]:
 
{| class="wikitable"
| align="center" style="background:#f0f0f0;" |
| align="center" style="background:#f0f0f0;" |'''Approval Ballot'''
(Formal Ballot)
| align="center" style="background:#f0f0f0;" |'''Ballot'''
(Informal Ballot)
|+NENA Workspace Ballot Type Comparison
|-
|Who can create the ballot?||Committee Resource Manager (CRM), Working Group Chair or Committee Chair||Committee Resource Manager (CRM), Working Group Chair or Committee Chair.
|-
|Who can vote?||Officially designated voters as defined in [https://www.nena.org/page/NENAOrgStructure NENA-ADM-001]. The [[Consensus Body]] for NENA document approvals are the designated voters of authoring Working Group.||Configurable:
 
*Anyone on the roster.
*Officially designated voters.
|-
|How to select in Workspace?||
#Select "Documents" in the left menu.
#Navigate to the document requiring approval.
# In the "Edit" drop-down menu, select "Create Approval Ballot."
#Complete the form(s).
|
#Select "Ballots" in the left menu.
#Click on the green "Add" button.&nbsp; (Not the drop-down arrow).
# Complete the form(s).
|-
|Answer Options||Restricted to "Yes"/"No"/"Abstain"||Flexible, Multiple Choice
|-
|Can ballot be used to determine official consensus?||Yes.||No
|-
|When '''must''' the ballot be used?
|
On all document approvals at the Working Group level to move the document to next step. Approval Ballots are a required step for ANS (American National Standard) document approval process.
| Not required.
|-
|When '''should''' the ballot be used?
|
* When the answers can be limited to "Yes"/"No"/"Abstain"
* When there is a document to vote on.
* When consensus on a document issue or disputed text is required and it is possible that the consensus on a call may not be representative of the consensus of the entire group.
*Deciding on whether or not to accept disputed responses to review comments.
|
*To sample the entire group's opinion.
*To get the group's preferences in choosing from multiple options.
*To get opinions on non document-related issues.
|-
| Is there a minimum required participation?|| Yes, 50% of approved voters must vote for a valid decision on approval. A vote may be "Yes," "No." or "Abstain."||For "important" questions, 50% of approved voters must vote for a valid decision on approval.
For "trivial" questions, participation levels may be ignored.
|-
| What happens if participation does not reach 50%?
|If 50% participation is not reached, the ballot should be [[Recirculation Ballot|recirculated]] so that voters who have not voted may vote, and voters may change their vote. Otherwise, existing votes remain valid. Participation may be increased by encouraging members to use the "Abstain" option and by removing members who do not participate.
| Discretion on accepting ballot results and participation level is left to the ballot originator with consideration given to the importance of the ballot.
|-
|What is threshold of "Yes" votes to indicate consensus and approval?||2/3 of those who vote.||Consensus is not determined using an Informal Ballot.
|}
 
==How Issues are Processed==
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====Step 2. Logging and DSC Leadership Review====
The CRM logs the Issue into NENA Workspace (the Development Group collaboration website at <nowiki>httphttps://dev.nena.org</nowiki>) and sends a link to the DSC Leadership. The DSC Leadership will review the ISF to determine if it satisfies the following criteria:
 
* The subject matter is clearly defined via the NENA Issue Submission & Charter Form (ISF) (NENA-ADM-003).
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*What should the scope and deliverables be?
* Is the issue intended to benefit any corporate or individual interest, or intended to frustrate competition?
*Is there is already an existing solution for the problem or opportunity, or the can the existing solution(s) be enhanced to gain efficiencies, (e.g., operational, policy, functionality)?
*Is the Issue of sufficient importance to justify resolving it within NENA?
*Will resolving the Issue provide benefit to the 9-1-1 Community as a whole?
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The initial WG meeting shall review the Charter provided and provide any feedback to the Committee leadership so intentions are known, and overall Committee development schedules can be recognized and managed as necessary. The schedules shall be reviewed between the Working Group and Committee leadership periodically so there may be an early warning of any jeopardy relating to the schedules. Monthly WG status updates are to be provided via NENA-ADM-006, Scopes and Goals to the Development Committee Co-Chairs so they may submit a monthly report to the CRM of all Committee activities.
 
Because volunteer time for both leaders and members is limited, and the development needs are often large, the DSC shall establish development priorities across the NENA effort. Recommendations may be set to assign priority to specific development areas at both the WG level and, in some cases, the subject areas within WGs.&nbsp; These priorities shall be communicated to the WG Co-Chairs in order to assist them in managing workload. WG leaders and volunteers who are members of more than one WG are expected to self-manage the application and balancing of their time according to these priorities. WG leaders shall communicate to the Committee leaders where matters arise relating to WG membership conflicts (e.g., competing time slots for meetings).
 
====Step 7. DSC Reviews NENA-ADM-011 Charter. ====
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After Scope and Intermediate Milestones are established, the WG shall estimate the timeline for both intermediate milestones and the final deliverable. The Scope/Mission and timeline/date information shall be fed back to the Committee leadership so that intentions are known and overall Committee development schedules can be recognized and managed as necessary. The schedules shall be reviewed between the WG and Committee leadership periodically so that there may be an early warning of any jeopardy relating to the schedules.
 
Because volunteer time for both leaders and members is limited, and the development needs are often large, Committee and leaders of specific projects shall establish development priorities across the NENA effort. Recommendations may be set to assign priority to specific development areas at both the WG level and, in some cases, between subject areas within WGs. These priorities shall be communicated to the WG leaders in order to assist them in managing workload. WG leaders and volunteers who are members of more than one WG are expected to self-manage the application and balancing of their time according to these priorities. WG leaders shall communicate to the Committee leaders where issues arise relating to WG membership conflicts (e.g., competing time slots for meetings).
 
===Recruiting Members===
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Do not create acronyms or abbreviations unless necessary. If there is an abbreviation that is specific only to your document, instead of creating yet another abbreviation, just spell it out.
 
====Early Notification Process For New Terms or Definitions ====
When a Working GroupsGroup developdevelops a new term that they believe may be used by other Working Groups, this process is the method with which the proposednew term andor definition canmay be sharedsubmitted within the NDG groupan leadersISF before the document approvalcontaining processthe hasterm or new definition is approved and begunpublished.
 
'''Early Notification Resources:'''
*A folder in “00. All Group Leaders” on NWS is dedicated to this purpose.
The name of that folder is “Proposed MG Terms.” https://dev.nena.org/kws/groups/all-group-leaders/documents?folder_id=1928
*That NWS Folder is where proposals to add/modify/delete terms in the MG will be stored for sharing and approval, way ahead of when they would have otherwise been seen by anyone outside of the WG that came up with them.
*The [https://dev.nena.org/higherlogic/ws/groups/ed9b432e-644e-48be-ab9f-c8cffce3a079/documents?folder_id=130 NENA-ADM-008] Agenda & Notes template includes a reminder line that will encourage meeting hosts to look to see if there’s anything in that folder that needs their attention. There is a link to the folder where such information would be if it existed. This ‘reminder’ step is similar to the Agenda line item that exists now to remind them to ask if there are any known conflicts.
 
'''How It Works:'''
*A WG Co-Chair or assigned delegate will send the proposed MG term change (add/change/delete) to the CRM via email. The email should be in the following format:
 
Subject: MG Proposal-Term (Abbreviation if applicable)
 
Email Body: The XXXXX WG is proposing to add/change/delete (select one) the following term from the MG:
 
TERM:
ABBREVIATION (if applicable):
 
PROPOSED DEFINITION:
 
Submitters Name, Email & Contact Number
 
*CRM receives the email and creates a document for uploading to NWS to be filed in “00. All Group Leaders” under the folder named “Proposed MG Terms.”
*This folder contains proposed MG terms that may affect other working group's document.
*The CRM will try to ensure the “Document Title” field is short enough that a quick glance by WG Co-Chairs will let them know if a term is applicable to their work or not.
 
When the file is uploaded by the CRM, a copy of the text will also be copied in the “Submitter Note” field. By doing this, the recipient will not be required to open the actual document, but they will be able to reply to the all-group-leaders@dev.nena.org NWS distribution list. When replying, DO NOT CHANGE THE SUBJECT as NWS will create a discussion list of all emails related to the subject term.
 
*The WG Co-Chairs will check the link when preparing the agenda and determine if any terms affect the group’s work.
 
*It remains possible that any proposed MG change could be reversed during the document’s approval cycles. This early notification concept simply meets the goal that was put forth during the 2017 JCM, to speed up the process of sharing proposed MG changes ahead of the formal approval cycles.
 
*The MG won’t be changed until the associated document is approved for publication by the Executive Board. But the WG that requested the change will know that there weren’t any objections from other WGs, and other WGs will know about the pending change, and can make use of it in their own work, if applicable.
 
*Once a new MG is published the draft proposed documents will be archived or deleted from the folder. The folder will only contain terms that are in documents that are being drafted.
 
===Conducting Document Reviews & Comment Resolution===
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Every comment, no matter how it is submitted, must be entered into the NENA Workspace "Comment Manager". The Comment Manager tracks the process by which the comment is received, reviewed by the working group, and the resolution communicated back to the comment submitter. The Comment Manager also captures the submitter's response to the working group's action.
 
When completing fields in the NENA Workspace Comment Manager, the field names should be interpreted as described in the [[Explanatory textHelp for the variousNWS Comment States and ResponsesResponse]].
 
==Reporting Status==
Retrieved from "https://kb.nena.org/wiki/Special:MobileDiff/6666...7364"