NENA NG9-1-1 Go-To Handbook: Difference between revisions

→‎Budget & Funding: Update to match changes in source docx from comments received in review.
(→‎Estimated Scope and Project Timelines: Update to match changes in source docx from comments received in review.)
(→‎Budget & Funding: Update to match changes in source docx from comments received in review.)
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'''References:'''
 
[https://rosap.ntl.bts.gov/view/dot/4010 The USDoT 911Next Generation 9-1-1 (NG9-1-1) System Initiative Procurement Tool kitKit]<ref name=":2" />: Section 2.4 Funding
 
[https://rosap.ntl.bts.gov/view/dot/4014 The USDoT 911Next Generation 9-1-1 (NG9-1-1) System Initiative Transition Plan Document]<ref name=":3" />: Strategic Options for NG9‑1‑1 Funding Section
 
[https://c.ymcdn.com/sites/www.nena.org/resource/collection/22dbdb9d-fbd7-445e-a760-1c39a222ed34/NASNA_Model_State_9-1-1_Plan.pdf?hhSearchTerms=%225+and+NASNA+and+Model+and+State+and+Plan%22 NASNA Model State 9-1-1 Plan]<ref name=":4" />: Section 3.4 Economics
 
[http://www.nena.org/?NGPP_911FundingRpt Next Generation 911 Cost EstimateStudy]<ref name=":14">[https://www.911.gov/project_nextgeneration911coststudy.html Next Generation 911 Cost Estimate, A Report to Congress (October 2018)] . This document provides an assessment of the current 9-1-1 service environment and the future NG9-1-1 architecture, in addition to a detailed estimate concerning the costs to bring next-generation service to the Nation’s 6,000-plus public safety answering points (PSAPs), also known as 9-1-1 call centers.</ref>: Sections 2, 3, 4 and 5.
 
[https://rosap.ntl.bts.gov/view/dot/4012 US DoT Final Analysis of Cost, Value, and Risk Executive Summary document]<ref>[https://rosap.ntl.bts.gov/view/dot/4012 US DoT Final Analysis of Cost, Value, and Risk Executive Summary document] . This document provides a holistic and structured approach for examining a broader range of costs, benefits and risks than those considered in a traditional cost-benefit analysis.</ref>: Entire document.
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[https://cdn.ymaws.com/www.nena.org/resource/resmgr/ngpp/ng911_transition_policy_impl.pdf Next Generation 9-1-1 Transition Policy Implementation Handbook]<ref name=":5">[http://www.nena.org/resource/resmgr/ngpp/ng911_transition_policy_hand.pdf Next Generation 9-1-1 Transition Policy Implementation Handbook (March 2010)] This document is dated; perhaps outdated. It references June 2011 Overview of Colorado 911</ref>: NG9-1-1 Transition Policy Issue Number: Two
 
[http://www.nena.org/?NGPP_911FundingRpt Next Generation 911 Cost EstimateStudy]<ref name=":14" />: Sections 2, 3, 4 and 5
 
[https://www.911.gov/project_911modellegislativeguidelines.html Model State 911 Plan - NHTSA]<ref>[https://www.911.gov/project_911modellegislativeguidelines.html Model State 911 Plan - NHTSA]. The Model State 9-1-1 Plan document is intended help states develop a better planning and coordination process for 9-1-1 communications. It addresses the following elements:
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Mechanism for the allocation of state and federal funding, if available, to public safety answering points (PSAPs) for equipment and operations; and
 
Methods by which PSAPs will integrate with other emergency communication, telecommunications, and information networks.</ref>: SectionChapter 9.4.32.
 
== Functional Requirements ==
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[https://www.nena.org/page/NG911_Policy_Rules Overview of Policy Rules for Call Routing and Handling in NG9-1-1 NENA 71-502 v1]<ref>[https://www.nena.org/?page=NG911_Policy_Rules Overview of Policy Rules for Call Routing and Handling in NG9-1-1 NENA 71-502 v1] This document is an overview of what policy rules are, how policy is defined, and the ways that they may be used. Policy rules influence the delivery of calls to a PSAP and, how these calls are handled based on call taker skill sets and other criteria. Policy rules are defined and implemented by the governing 9-1-1 Authority.</ref>: Section 3
 
[https://rosap.ntl.bts.gov/view/dot/4013 USDoTNext 911Generation Initiative9-1-1 (NG9-1-1) System DescriptionInitiative: &amp;Final RequirementsSystem Design Document] <ref>[https://rosap.ntl.bts.gov/view/dot/4013 USDoT 911 Initiative System Description & Requirements Document]. The NG9-1-1 Final System Design document is the culmination of the technical work of the NG9-1-1 Initiative. Starting with the NG9-1-1 Concept of Operations (CONOPS), the project team leveraged past work done in the public safety and standards communities. After the CONOPS, the project developed both high-level and detailed requirements, an architecture analysis report, and the initial system design. These project artifacts served as the basis for the Proof of Concept (POC) Deployment Plan</ref>: Entire document
 
[https://www.nena.org/?page=/NG911_TransitionPlng NG9-1-1 Transition Planning Considerations – (NENA-INF-008)]<ref name=":6">[https://www.nena.org/?page=/NG911_TransitionPlng NG9-1-1 Transition Planning Considerations – (NENA-INF-008)].
This Information Document is intended to provide NENA’s recommendations for transitioning to NG9-1-1. In doing so, this document reflects the definition of NG9-1-11 developed by NENA through a separate work effort, and is summarized as follows: NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures briefly described below, to process emergency voice and non-voice (multi-media) calls, acquire and integrate additional data useful to call routing and handling, deliver the calls/messages and data to the appropriate PSAPs and other appropriate emergency entities, and support data and communications needs for coordinated incident response and management.</ref>: Section 7
 
[https://www.nena.org/page/i3_Stage3 Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 (NENA-STA-010)]<ref name=":7">[https://www.nena.org/default.asp?page=i3_Stage3 Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3]<br />This is a NENA standards document that describes requirements for end-state NG9-1-1 architecture. The document describes standards for the Emergency Services IP network (ESInet), i3 Public Safety Answer Points (PSAPs), legacy gateway systems, and functional elements that make up the NENA i3 architecture for Next Generation 9-1-1.</ref>: Section 5.
 
== Data Inventory &amp; Standardization ==