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NENA NG9-1-1 Go-To Handbook: Difference between revisions

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NENA NG9-1-1 Go-To Handbook (view source)

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[http://c.ymcdn.com/sites/www.nena.org/resource/collection/9958052b-4063-4ae1-a1d6-e00d3f4f15e9/nenagiswhitepaper-final.pdf?hhSearchTerms=gis NENA White Paper - A PSAP Managers’ Guide to Geographic Information Technology]<ref>[http://c.ymcdn.com/sites/www.nena.org/resource/collection/9958052b-4063-4ae1-a1d6-e00d3f4f15e9/nenagiswhitepaper-final.pdf?hhSearchTerms=gis NENA White Paper - A PSAP Managers’ Guide to Geographic Information Technology] . The paper includes information on how to best deal with wireless information coming into PSAPs. The focus of the paper is how to best utilize GIS in dealing with wireless calls in a PSAP.</ref>: Entire document
 
[https://www.nena.org/?page=NG911_TransitionPlng NG9-1-1 Transition Planning Considerations – (NENA-INF-008)]<ref name=":6" />: EntireSection document9.5.3 Data Management Considerations, Section 11 Database Transition Considerations, and Appendix C Data Transition Check List.
 
[https://www.nena.org/?page=NG911_AdditionalData NG9-1-1 Additional Data (NENA-STA-012) (originally NENA 71-001v1001)]<ref>[https://www.nena.org/?page=NG911_AdditionalData NG9-1-1 Additional Data NENA 71-001]. This document is dated 9-17-09 and has a note that Update in Progress. With the implementation of NG9-1-1 there will be many forms of additional data available to emergency responders. This document covers the use of additional data associated with a call, a location, a caller and a PSAP. Together with the SIP Invite and PIDF-LO, additional data associated with a call has the ability to look at other data sources; i.e., Vehicle Emergency Data Set (VEDS) to assist in determining the appropriate call routing and handling.</ref>: Entire document▼
[https://www.911.gov/project_standardsforenhancedandnextgeneration911.html USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative: Final System Design Document]<ref name=":8">[https://rosap.ntl.bts.gov/view/dot/4013 USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative]: Final System Design Document. This document helps to define the system architecture and develop a transition plan that considers responsibilities, costs, schedule, and benefits for deploying NG9-1-1.</ref>: Section 7
 
▲[https://www.nena.org/?page=NG911_AdditionalData NG9-1-1 Additional Data NENA 71-001v1]<ref>[https://www.nena.org/?page=NG911_AdditionalData NG9-1-1 Additional Data NENA 71-001]. This document is dated 9-17-09 and has a note that Update in Progress. With the implementation of NG9-1-1 there will be many forms of additional data available to emergency responders. This document covers the use of additional data associated with a call, a location, a caller and a PSAP. Together with the SIP Invite and PIDF-LO, additional data associated with a call has the ability to look at other data sources; i.e., Vehicle Emergency Data Set (VEDS) to assist in determining the appropriate call routing and handling.</ref>: Entire document
 
[https://www.nena.org/?page=synch_gis_msag_ali Synchronizing GIS with MSAG and ALI NENA 71-501]<ref name=":9">[https://www.nena.org/?page=synch_gis_msag_ali Synchronizing GIS with MSAG and ALI NENA 71-501].This document is the NENA information document for the synchronization of certain Geographic Information Systems (GIS) database layers with the Master Street Address Guide, the Automatic Location Information data, and optionally the site / structure locations. ▼
 
▲[https://www.nena.org/?page=synch_gis_msag_ali/ProvGISECRFLVF Synchronizing GIS with MSAG and ALI (NENA 71-501)]<ref name=":9">[https://www.nena.org/?page=synch_gis_msag_ali Synchronizing GIS with MSAG and ALI NENA 71-501].This document is the NENA information document for the synchronization of certain Geographic Information Systems (GIS) database layers with the Master Street Address Guide, the Automatic Location Information data, and optionally the site / structure locations.
This document is meant to provide PSAP management, vendors, and other interested parties necessary guidelines for synchronizing GIS data with existing 9-1-1 databases. The synchronization process of the GIS data is most reliably accomplished by qualified, trained individuals or vendors that have received formal GIS training and instruction.</ref>: Entire document
 
[http://www.nena.org/?page=GISdatatoECRF_LVF NENA Provisioning and Maintenance of GIS Data to ECRF/LVF - (NENA-STA-005)] NENA Provisioning and Maintenance of GIS Data to ECRF/LVF - NENA-STA-005<ref>[http://www.nena.org/?page=GISdatatoECRF_LVF NENA Provisioning and Maintenance of GIS Data to ECRF/LVF - NENA-STA-005]<br />This document defines operational processes and procedures necessary to support the i3 Emergency Call Routing Function (ECRF) and Location Validation Function (LVF). Additionally, this document identifies ECRF/LVF performance and implementation considerations for 9-1-1 Authorities’ consideration.</ref>: Entire document
 
[https://www.nena.org/page/NG911CLDXF NENA NG9-1-1 Civic Location Data Exchange Format Standard - (NENA-STA-004)]<ref>[http://www.nena.org/?page=NG911CLDXF NENA NG9-1-1 Civic Location Data Exchange Format Standard - NENA-STA-004] . The CLDXF standard document describes the exchange of United States civic location address information for 9-1-1 calls, both within the US and internationally, including its outlying territories and possessions and defines the detailed data elements needed for address data exchange.</ref>: Section 3
 
[https://www.nena.org/page/NG911GISDataModel NENA Standard for NG9-1-1 GIS Data Model - (NENA-STA-006)]<ref>[http://www.nena.org/?page=NG911GISDataModel NENA Standard for NG9-1-1 GIS Data Model - NENA-STA-006]This document defines the Geographic Information Systems (GIS) Data Model, which supports the NENA Next Generation 9-1-1 (NG9-1-1) Core Services (NGCS) of location validation and routing, both geospatial call routing or to the appropriate agency for dispatch. This model also defines several GIS data layers used in local Public Safety Answering Point (PSAP) and response agency mapping applications for handling and responding to 9-1-1 calls.</ref>: Section 3.
 
== Establish Performance Measurement Metrics ==
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<span class="underline">'''References:''' </span>
 
[https://rosap.ntl.bts.gov/view/dot/4013 USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative: Final System Design Document]<ref name=":8">[https://rosap.ntl.bts.gov/view/dot/4013 USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative]: Final System Design Document. This document helps to define the system architecture and develop a transition plan that considers responsibilities, costs, schedule, and benefits for deploying NG9-1-1.</ref>: Section 7
 
[https://www.nena.org/page/NG911_Security Security for Next-Generation 9-1-1]<ref name=":10">[https://www.nena.org/?page=NG911_Security NENA Security for Next-Generation 9-1-1 Standard (NG-SEC) NENA 75-001]. The purpose of this document is to establish the minimal guidelines and requirements for the protection of the NG9-1-1 assets or elements within a changing business environment. It identifies basic requirements, standards, procedures, or practices to provide the minimum levels of security applicable to NG9-1-1 entities. This document will impact the operations of 9-1-1 systems and PSAPs as standardized security practices are implemented where they have not been in place before. NG9-1-1 entities will be required to understand, implement and maintain new security solutions, mechanisms and processes.</ref>: Entire Document
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'''References:'''
 
[https://www.nena.org/?page=NG911_TransitionPlng NG9-1-1 Transition Planning Considerations – (NENA-INF-008)]<ref name=":6" />: Sections 9.3.1, 9.5.1.1, 9.5.1.2, and 9.5.2
 
[https://www.nena.org/?page=NG911_Security NENA Security for Next-Generation 9-1-1 Standard (NG-SEC) NENA 75-001]<ref name=":10" />: <span class="underline"> </span> Sections 6.4 and 9.6 <span class="underline"> </span>
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