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NENA NG9-1-1 Go-To Handbook: Difference between revisions
→Establish Performance Measurement Metrics: Corrected citation link.
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[https://www.nena.org/page/NG911_Policy_Rules Overview of Policy Rules for Call Routing and Handling in NG9-1-1 (NENA-INF-011) (Under update- originally NENA 71-502)]<ref>[https://www.nena.org/?page=NG911_Policy_Rules Overview of Policy Rules for Call Routing and Handling in NG9-1-1 (NENA-INF-011) (Under update- originally NENA 71-502)] This document is an overview of what policy rules are, how policy is defined, and the ways that they may be used. Policy rules influence the delivery of calls to a PSAP and, how these calls are handled based on call taker skill sets and other criteria. Policy rules are defined and implemented by the governing 9-1-1 Authority.</ref>: Section 3
[https://rosap.ntl.bts.gov/view/dot/4013 USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative: Final System Design Document] <ref name=":8">[https://rosap.ntl.bts.gov/view/dot/4013 USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative: Final System Design Document]. The NG9-1-1 Final System Design document is the culmination of the technical work of the NG9-1-1 Initiative. Starting with the NG9-1-1 Concept of Operations (CONOPS), the project team leveraged past work done in the public safety and standards communities. After the CONOPS, the project developed both high-level and detailed requirements, an architecture analysis report, and the initial system design. These project artifacts served as the basis for the Proof of Concept (POC) Deployment Plan</ref>: Entire document
[https://www.nena.org/page/NG911_TransitionPlng NG9-1-1 Transition Planning Considerations – (NENA-INF-008)]<ref name=":6">[https://www.nena.org/page/NG911_TransitionPlng NG9-1-1 Transition Planning Considerations – (NENA-INF-008)].
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<span class="underline">'''References:''' </span>
[https://rosap.ntl.bts.gov/view/dot/4013 USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative: Final System Design Document]<ref name=":8" />: Section 7
[https://www.nena.org/page/NG911_Security NENA Security for Next-Generation 9-1-1 Standard (NG-SEC) (NENA 75-001)]<ref name=":10">[https://www.nena.org/?page=NG911_Security NENA Security for Next-Generation 9-1-1 Standard (NG-SEC) (NENA 75-001)]. The purpose of this document is to establish the minimal guidelines and requirements for the protection of the NG9-1-1 assets or elements within a changing business environment. It identifies basic requirements, standards, procedures, or practices to provide the minimum levels of security applicable to NG9-1-1 entities. This document will impact the operations of 9-1-1 systems and PSAPs as standardized security practices are implemented where they have not been in place before. NG9-1-1 entities will be required to understand, implement and maintain new security solutions, mechanisms and processes.</ref>: Entire Document
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