PSAP (Public Safety Answering Point): Difference between revisions

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'''''PSAP (Public Safety Answering Point)''''' is ana physical or virtual entity where 9‑1‑1 calls are delivered by the 9-1-1 Service Provider.
 
entity responsible for receiving 9‑1‑1 calls and processing those calls according to a specific operational policy.
 
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'''''NG9-1-1 PSAP'''''
 
This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, NENA NENA-STA-010, and referred to therein as an “i3 PSAP”PSAP.
 
'''''Virtual PSAP'''''
 
An operational model directly enabled through NG9-1-1 features and/or network hosted PSAP equipment in which telecommunicators are geographically dispersed, rather than working from the same physical location. Remote access to the PSAP applications by the dispersed telecommunicators requires the appropriate network connections, security, and work station equipment at the remote location. The virtual work place may be a logical combination of physical PSAPs, or an alternate work environment such as a satellite facility, or any combination of the above. Workers are connected and interoperate via IP connectivity.
 
{{RelevantNENADocs}}
*'''NENA-STA-010''', NENA i3 Standard for Next Generation 9-1-1
*[https://www.nena.org/page/i3_Stage3 NENA-STA-010, Detailed Functional and Interface Standards for the NENA i3 Solution]
*[https://www.nena.org/page/VirtualPSAP_Standard '''NENA-INF-025''', NENA Virtual PSAP Management Information Document]
[[Category:Glossary]]