PSAP (Public Safety Answering Point): Difference between revisions
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, 2 years agoUpdated NENA Knowledge Base per V24
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'''''PSAP (Public Safety Answering Point)''''' is an
An entity responsible for receiving 9-1-1 calls and processing those calls according to a specific operational policy.▼
▲
{{Related Terms:}}
A PSAP to which 9-1-1 calls are routed directly from the 9-1-1 Control Office.▼
A PSAP to which 9-1-1 calls are transferred from a Primary PSAP.▼
'''''Secondary PSAP'''''
▲==== '''Alternate PSAP:''' ====
A PSAP designated to receive calls when the primary PSAP is unable to do so.
A facility where
'''''Legacy PSAP'''''
A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of
▲A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9-1-1 emergency calls.
The PSAP to which a call would normally be routed.▼
▲The PSAP to which call would normally be routed.
This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, [http://www.nena.org/?page=i3_Stage3 NENA-STA-010], and referred to therein as an “i3 PSAP”.▼
▲This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification,
{{RelevantNENADocs}}
*[https://www.nena.org/page/i3_Stage3 NENA-STA-010, Detailed Functional and Interface Standards for the NENA i3 Solution]
*[https://www.nena.org/page/VirtualPSAP_Standard NENA-INF-025, NENA Virtual PSAP Management Information Document]
[[Category:Glossary]]
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