Shell Record is a partial record in the ALI database associated with a wireless or VoIP call. The key to a Shell Record is an ESRK (wireless) or ESQK (VoIP). The Shell Record is combined with the response from a MPC/GMLC or VPC to provide a complete record to the PSAP.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

NENA-STA-043, NENA NG9-1-1 Data Flow Standard