ACD (Automatic Call Distributor): Difference between revisions

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Revision as of 23:17, 21 October 2014 view source MikeVislocky (talk \| contribs) Bureaucrats, Editors, Interface administrators, nenamembers, Administrators 3,031 edits m Mike*V moved page Automatic Call Distributor (ACD) to ACD (Automatic Call Distributor) ← Older edit		Latest revision as of 15:42, 22 June 2021 view source MikeVislocky (talk \| contribs) Bureaucrats, Editors, Interface administrators, nenamembers, Administrators 3,031 edits Updated after review of MGv24 Tag: Visual edit
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	~~Equipment~~ that automatically distributes incoming calls to available PSAP attendants in the order the calls are received, or queues calls until an attendant becomes available.		'''''ACD (Automatic Call Distributor)''''' is equipment that automatically distributes incoming calls to available PSAP attendants in the order the calls are received, or queues calls until an attendant becomes available.
	[[Category:Glossary]]		[[Category:Glossary]]