Collaboration Functional Element

Collaboration Functional Element is A Functional Element that provides for collaborative communications among agents, both within and between agencies.

IM (Instant Messaging)

A method of communication generally using text where more than a character at a time is sent between parties nearly instantaneously.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

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NENA-REQ-001, NENA Next Generation 9-1-1 Public Safety Answering Point Requirements