ECC (Emergency Communications Center): Difference between revisions

Added link to PSAP
(Changed to conform to definition reportedly agreed upon by NENA, APCO and NASNA.)
(Added link to PSAP)
 
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The term 'emergency''''ECC communications(Emergency centerCommunications Center)''''' meansis a facility that is designated to receive aand 9–1–1process requestrequests for emergency assistance, andwhich performmay oneinclude or9‑1‑1 morecalls, ofdetermine the followingappropriate emergency response based on available resources, and coordinate the emergency response according to a specific operational functions:policy.
 
Note: The term "ECC" does not have the same meaning as "[[PSAP (Public Safety Answering Point)|PSAP]]."
"(A) Process and analyze 9–1–1 requests for emergency assistance and other gathered information.
 
"(B) Dispatch appropriate emergency response providers.
 
"(C) Transfer or exchange 9–1–1 requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers.
 
"(D) Analyze any communications received from emergency response providers.
 
"(E) Support incident command functions.
[[Category:Glossary]]