ECC (Emergency Communications Center)

From NENA Knowledge Base
Revision as of 22:15, 27 August 2019 by MikeVislocky (talk | contribs) (Changed to conform to definition reportedly agreed upon by NENA, APCO and NASNA.)

The term 'emergency communications center' means a facility that is designated to receive a 9–1–1 request for emergency assistance and perform one or more of the following functions:

"(A) Process and analyze 9–1–1 requests for emergency assistance and other gathered information.

"(B) Dispatch appropriate emergency response providers.

"(C) Transfer or exchange 9–1–1 requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers.

"(D) Analyze any communications received from emergency response providers.

"(E) Support incident command functions.

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