ECC (Emergency Communications Center): Difference between revisions

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'''''ECC (Emergency Communications Center)''''' is a facility designated to receive and process requests for emergency assistance, which may include 9‑1‑1 calls, determine the appropriate emergency response based on available resources, and coordinate the emergency response according to a specific operational policy.
A set of call takers operating under common management which receives emergency calls for service and asynchronous event notifications and processes those calls and events according to a specified operational policy.

Note: The term "ECC" does not have the same meaning as "[[PSAP (Public Safety Answering Point)|PSAP]]."
[[Category:Glossary]]
[[Category:Glossary]]

Latest revision as of 13:10, 8 April 2024

ECC (Emergency Communications Center) is a facility designated to receive and process requests for emergency assistance, which may include 9‑1‑1 calls, determine the appropriate emergency response based on available resources, and coordinate the emergency response according to a specific operational policy.

Note: The term "ECC" does not have the same meaning as "PSAP."