ECC (Emergency Communications Center): Difference between revisions
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'''''ECC (Emergency Communications Center)''''' is a facility that is designated to receive requests for emergency assistance, including but not limited to 9‑1‑1 calls, and staffed to perform one or more of the following functions: |
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*Assess the available emergency response resources that are, or will be, available in the time required. |
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*Dispatch appropriate emergency response providers. |
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[[Category:Glossary]] |
[[Category:Glossary]] |
Revision as of 22:16, 9 September 2021
ECC (Emergency Communications Center) is a facility that is designated to receive requests for emergency assistance, including but not limited to 9‑1‑1 calls, and staffed to perform one or more of the following functions:
- Determine the location where an emergency response is being requested.
- Interrogate callers to identify, assess, prioritize, and classify requests for emergency assistance and other gathered information.
- Determine the appropriate emergency response required.
- Assess the available emergency response resources that are, or will be, available in the time required.
- Dispatch appropriate emergency response providers.
- Transfer or exchange requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers.
- Analyze and respond to communications received from emergency response providers and coordinate appropriate actions.
- Support incident command functions.