ECC (Emergency Communications Center): Difference between revisions
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MikeVislocky (talk | contribs) (Removed 9-1-1 to expand notion of emergency requests.) |
MikeVislocky (talk | contribs) (Updated to match proposed new definition.) |
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A facility that is designated to receive requests for emergency assistance, including 9-1-1 calls, and perform one or more of the following functions: |
A facility that is designated to receive requests for emergency assistance, including but not limited to 9-1-1 calls, and staffed to perform one or more of the following functions: |
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* Determine the location where an emergency response is being requested. |
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* Interrogate callers to identify, assess, prioritize, and classify requests for emergency assistance and other gathered information. |
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* Determine the appropriate emergency response required. |
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* Assess the available emergency response resources that are, or will be, available in the time required. |
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* Dispatch appropriate emergency response providers. |
* Dispatch appropriate emergency response providers. |
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* Transfer or exchange requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers. |
* Transfer or exchange requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers. |
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* Analyze |
* Analyze and respond to communications received from emergency response providers and coordinate appropriate actions. |
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* Support incident command functions. |
* Support incident command functions. |
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[[Category:Glossary]] |
[[Category:Glossary]] |
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Revision as of 01:08, 21 November 2019
A facility that is designated to receive requests for emergency assistance, including but not limited to 9-1-1 calls, and staffed to perform one or more of the following functions:
- Determine the location where an emergency response is being requested.
- Interrogate callers to identify, assess, prioritize, and classify requests for emergency assistance and other gathered information.
- Determine the appropriate emergency response required.
- Assess the available emergency response resources that are, or will be, available in the time required.
- Dispatch appropriate emergency response providers.
- Transfer or exchange requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers.
- Analyze and respond to communications received from emergency response providers and coordinate appropriate actions.
- Support incident command functions.