ECC (Emergency Communications Center)

From NENA Knowledge Base
Revision as of 10:29, 5 November 2019 by MikeVislocky (talk | contribs) (Preview of proposed definition.)

A facility that is designated to receive a 9–1–1 request for emergency assistance and perform one or more of the following functions:

  • Process and analyze 9–1–1 requests for emergency assistance and other gathered information.
  • Dispatch appropriate emergency response providers.
  • Transfer or exchange 9–1–1 requests for emergency assistance and other gathered information with other emergency communications centers and emergency response providers.
  • Analyze any communications received from emergency response providers.
  • Support incident command functions.
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