Help for NWS Comment Response: Difference between revisions

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(→‎States:: Provided standard language options for the 4 comment responses)
(→‎Responses: Added blockquote to set off recommended text to copy/paste.)
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IMPORTANT: Whenever providing a response, copy/paste the following at the end of the response as appropriate. When choosing the '''<date>''', pick a date that is 10 business days ahead.
IMPORTANT: Whenever providing a response, copy/paste the following at the end of the response as appropriate. When choosing the '''<date>''', pick a date that is 10 business days ahead.
<blockquote>'''If you are a Work Group member''', please click on ‘View Comment Details’ below and Update Comment Status by clicking on the State drop-down list to indicate your acceptance or rejection of this response. Unless we hear from you otherwise by '''<date>''' we will consider this resolution to be accepted.<br>


'''''If you are a Work Group member''', please click on ‘View Comment Details’ below and Update Comment Status by clicking on the State drop-down list to indicate your acceptance or rejection of this response. Unless we hear from you otherwise by '''<date>''' we will consider this resolution to be accepted.
'''If you are not a Work Group member''', you must email your acceptance/rejection to the Work Group Co-Chairs who will then copy/paste the response into NENA Workspace and update the status and response. Unless we hear from you otherwise by '''<date>''' we will consider this resolution to be accepted.</blockquote>
'''If you are not a Work Group member''', you must email your acceptance/rejection to the Work Group Co-Chairs who will then copy/paste the response into NENA Workspace and update the status and response. Unless we hear from you otherwise by '''<date>''' we will consider this resolution to be accepted.''


Instructions to group Comment Manager(s): Notify the "Comment Submitter" by checking the applicable box on the Comment response e-mail form. Be sure others are unchecked.
Instructions to group Comment Manager(s): Notify the "Comment Submitter" by checking the applicable box on the Comment response e-mail form. Be sure others are unchecked.

Revision as of 17:10, 13 June 2023

This page describes how to process NWS Comments

Every comment response includes the selection of a State and a Resolution in addition to the response itself.

NWS Comment Page terms are defined as follows:

States

  • New - Assigned as the status when a new comment is submitted.
  • Deferred – When resolution of a comment is put off to a subsequent revision or referred to another entity. Response indicated as appropriate (Not An Issue, Not Germane, Not Fixable, or Will Not Fix.)
  • Assigned – When a comment has been assigned to an individual (e.g. Work group leader) for reply.
  • Issue Addressed – When a comment has received response from the WG, e.g. accepted, accepted with modification, not accepted, and Response indicated as Fixed, Withdrawn by Submitter, Duplicate, Not An Issue, Not Germane, Not Fixable, or Will Not Fix.
  • Submitter Rejected Response - Submitter does not accept the WG's resolution of the comment.
  • Submitter Accepted Response - Submitter accepts the WG's resolution of the comment.
  • Submitter Withdrew Comment - Submitter indicated a desire to withdraw their comment.
  • Rejection Overridden - This option is only to be used in an appeals process.

Resolution

  • None – provided when a new comment is submitted.
  • Fixed – Accepted or accepted with modification.
  • Withdrawn by Submitter
  • Duplicate – Duplicates Comment (indicate comment number)
  • Not An Issue – Not accepted
  • Not Germane – Not accepted - irrelevant to the issue being worked
  • Not Fixable – Not accepted
  • Will not Fix – Not accepted

Responses

Responses by the NENA Workspace Comment Manager to the comment submitter should begin with the following standard language to communicate the decision of the working group:

  • "The Working Group accepts the comment as written."
  • "The Working Group accepts the comment with modification." <insert explanation of the modification made, including any text changes>
  • "The Working Group declines the comment." <insert explanation of why the comment is declined>
  • "The Working Group defers the comment to <"a subsequent revision" or identify the entity it was deferred to>." <insert explanation of why the comment is deferred>

IMPORTANT: Whenever providing a response, copy/paste the following at the end of the response as appropriate. When choosing the <date>, pick a date that is 10 business days ahead.

If you are a Work Group member, please click on ‘View Comment Details’ below and Update Comment Status by clicking on the State drop-down list to indicate your acceptance or rejection of this response. Unless we hear from you otherwise by <date> we will consider this resolution to be accepted.
If you are not a Work Group member, you must email your acceptance/rejection to the Work Group Co-Chairs who will then copy/paste the response into NENA Workspace and update the status and response. Unless we hear from you otherwise by <date> we will consider this resolution to be accepted.

Instructions to group Comment Manager(s): Notify the "Comment Submitter" by checking the applicable box on the Comment response e-mail form. Be sure others are unchecked.

The goal and work flow to ensure we have a complete record is:

  • Comment submitted
  • WG responds with resolution and requests acceptance/rejection by <date>
  • Hopefully, commenter will respond with acceptance

If the commenter does not respond by the due date indicated in the WG response, then a WG Co-Chair may enter a response indicating “commenter did not respond by due date – closing as accepted.”