IMR (Interactive Media Response): Difference between revisions
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A technology that allows a computer to interact with humans where a person can see and/or hear computer-generated voice, video, or text and respond by speaking, typing, making gestures on video, or generating DTMF tones on a keypad. |
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A computer system accessible by registered users used to identify the Service Provider and 24 X 7 access number for telephone numbers which have been ported or pooled. |
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An IMR system performs similar functions as an [[IVR (Interactive Voice Response)]] system but also handles video and text media. |
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[[Category:Glossary]] |
[[Category:Glossary]] |
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Revision as of 13:04, 8 August 2015
A technology that allows a computer to interact with humans where a person can see and/or hear computer-generated voice, video, or text and respond by speaking, typing, making gestures on video, or generating DTMF tones on a keypad.
An IMR system performs similar functions as an IVR (Interactive Voice Response) system but also handles video and text media.