IMR (Interactive Media Response): Difference between revisions

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An IMR system performs similar functions as an [[IVR (Interactive Voice Response)]] system but also handles video and text media.
An IMR system performs similar functions as an [[IVR (Interactive Voice Response)]] system but also handles video and text media.

== Relevant NENA Documents ==

[http://http://www.nena.org/?page=i3_Stage3]


[[Category:Glossary]]
[[Category:Glossary]]

Revision as of 13:10, 8 August 2015

A technology that allows a computer to interact with humans where a person can see and/or hear computer-generated voice, video, or text and respond by speaking, typing, making gestures on video, or generating DTMF tones on a keypad.

An IMR system performs similar functions as an IVR (Interactive Voice Response) system but also handles video and text media.

Relevant NENA Documents

[1]