IMR (Interactive Media Response): Difference between revisions
MikeVislocky (talk | contribs) m (MikeVislocky moved page IMR (Interactive Multimedia Response) to IMR (Interactive Media Response) without leaving a redirect: Definition was changed from Multimedia to Media. This changes the title.) |
MikeVislocky (talk | contribs) m (Text replacement - "NENA-STA-010, Detailed Functional and Interface Standards for the NENA i3 Solution" to "NENA-STA-010, NENA i3 Standard for Next Generation 9-1-1") |
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[https://www.nena.org/page/i3_Stage3 NENA-STA-010, |
[https://www.nena.org/page/i3_Stage3 NENA-STA-010, NENA i3 Standard for Next Generation 9-1-1] |
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[[Category:Glossary]] |
[[Category:Glossary]] |
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Revision as of 15:59, 24 May 2022
IMR (Interactive Media Response) is an automated service used to play announcements, record responses, and interact with callers using any or all of audio, video, and text.
Related Terms:
IVR (Interactive Voice Response)
A technology that allows a computer to interact with humans where a person can hear a computer-generated voice and respond by speaking or generating DTMF tones on a keypad. As an example, a "Ported Number IVR" is a computer system accessible by registered users utilized to identify the Service Provider and 24 X 7 access number for telephone numbers which have been ported or pooled.
Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.