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→‎NENA Knowledge Base Glossary: Added suggestion about case sensitivity.
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The NENA Knowledge Base glossary and NENA Master Glossary (NENA ADM-000) are not intended to provide definitions for common terms, acronyms, or abbreviations. Generally, common terms that are more extensively defined or described in other references (like [https://en.wikipedia.org/wiki/Main_Page Wikipedia]) should not be included in the glossary unless they include hyperlinks to NENA documents where the terms are used or discussed in a 9-1-1 context not likely to be mentioned in other public references. For the convenience of the reader, some common terms that have been in the glossary for some time may remain in the glossary, but if better definitions are available elsewhere, links to those definitions should be provided. The NENA Knowledge Base glossary is primarily intended to provide definitions for terms that are uniquely used in the 9-1-1 community, especially those used in published NENA documents.<br />
The NENA Knowledge Base glossary and NENA Master Glossary (NENA ADM-000) are not intended to provide definitions for common terms, acronyms, or abbreviations. Generally, common terms that are more extensively defined or described in other references (like [https://en.wikipedia.org/wiki/Main_Page Wikipedia]) should not be included in the glossary unless they include hyperlinks to NENA documents where the terms are used or discussed in a 9-1-1 context not likely to be mentioned in other public references. For the convenience of the reader, some common terms that have been in the glossary for some time may remain in the glossary, but if better definitions are available elsewhere, links to those definitions should be provided. The NENA Knowledge Base glossary is primarily intended to provide definitions for terms that are uniquely used in the 9-1-1 community, especially those used in published NENA documents.<br />
The terms, acronyms, or abbreviations included in the glossary should have at least one of these characteristics:
'''The terms, acronyms, or abbreviations included in the glossary should have at least one of these characteristics:'''

*They have a definition or usage unique to the 9-1-1 community.
*They have a definition or usage unique to the 9-1-1 community.
*They have several possible meanings but are expected to be used in a consistent way in all NENA publications.
*They have several possible meanings but are expected to be used in a consistent way in all NENA publications.
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*They have an important use in a published NENA document, and the glossary provides hyperlinks to the document where the term is discussed.
*They have an important use in a published NENA document, and the glossary provides hyperlinks to the document where the term is discussed.


Terms, acronyms, and abbreviations that should NOT be included as separate entries in the Master Glossary include those with these characteristics:
'''Terms, acronyms, and abbreviations that should NOT be included as separate entries in the Master Glossary include those with these characteristics:'''

*The definition is only expected to be used in the context of one document. For those cases, the term could be listed in the document's glossary, but not in the Knowledge Base Glossary.
*The definition is only expected to be used in the context of one document. For those cases, the term could be listed in the document's glossary, but not in the Knowledge Base Glossary.
*They do not have a definition or usage unique to the 9-1-1 community and are not an important reference in a NENA document.
*They do not have a definition or usage unique to the 9-1-1 community and are not an important reference in a NENA document.