NENA Development Group Guide: Difference between revisions

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<big>This Guide is a DRAFT in process. </big><big>If you would like to contribute and edit this material, contact the NENA Committee Resource Manager.</big>
<big>This Guide is a DRAFT in process. </big><big>If you would like to contribute and edit this material, [https://www.nena.org/page/JoinReferences_WG join the References Working Group].</big>


== Introduction ==
== Introduction ==
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A NENA Issue Submission & Charter Form (ISF) (NENA-ADM-003)[8] must be completed in order for any proposed work to be considered by the Development Steering Council (DSC) for possible assignment to a Development Committee, and for all Issues generated by Committees, Subcommittees and Working Groups that are clearly within their designated scope as described below.
A NENA Issue Submission & Charter Form (ISF) (NENA-ADM-003)[8] must be completed in order for any proposed work to be considered by the Development Steering Council (DSC) for possible assignment to a Development Committee, and for all Issues generated by Committees, Subcommittees and Working Groups that are clearly within their designated scope as described below.


New Issues may be submitted by any individual with a direct and material interest in the Issue, including NENA ''Members,'' or ''Participants'' of any ''NENA'' Working Groups, either on their behalf or on behalf of the Working Grooup.  In addition, Issues may be generated as a result of an incoming liaison or equivalent form of communication submitted to NENA from an outside source, typically a Standards Development Organization (SDO) or other Entity (for example, organization, company, government agency, or the output from a non-NDG NENA entity such as an Industry Collaboration Event (ICE)).
New Issues may be submitted by any individual with a direct and material interest in the Issue, including NENA ''Members,'' or ''Participants'' of any ''NENA'' Working Groups, either on their behalf or on behalf of the Working Grooup.&nbsp; In addition, Issues may be generated as a result of an incoming liaison or equivalent form of communication submitted to NENA from an outside source, typically a Standards Development Organization (SDO) or other Entity (for example, organization, company, government agency, or the output from a non-NDG NENA entity such as an Industry Collaboration Event (ICE)).


The Issue being identified may be:
The Issue being identified may be:
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==== Step 3. DSC Acceptance or Rejection of ISF ====
==== Step 3. DSC Acceptance or Rejection of ISF ====
Within thirty (30) business days of the closing of the ten (10) business day review, the DSC will consider accepting or rejecting the Issue based on the acceptance criteria (see 0) and consideration of the comments received within the 10 business day review.  Issues may be referred back to the originator for clarification before final decision on disposition can be completed. The originator is notified of the disposition of the Issue (accepted or rejected), and if it was rejected, the reasons for rejection. If the Issue is outside the scope of the NENA Development Group but still internal to NENA, the Issue may be referred accordingly, and the submitter will be so advised. The DSC will have no further responsibility for that Issue. The decision to accept or reject will be recorded in the minutes of a DSC meeting, entered into the Issue status pages by the CRM and added to the ISF.
Within thirty (30) business days of the closing of the ten (10) business day review, the DSC will consider accepting or rejecting the Issue based on the acceptance criteria (see 0) and consideration of the comments received within the 10 business day review. &nbsp;Issues may be referred back to the originator for clarification before final decision on disposition can be completed. The originator is notified of the disposition of the Issue (accepted or rejected), and if it was rejected, the reasons for rejection. If the Issue is outside the scope of the NENA Development Group but still internal to NENA, the Issue may be referred accordingly, and the submitter will be so advised. The DSC will have no further responsibility for that Issue. The decision to accept or reject will be recorded in the minutes of a DSC meeting, entered into the Issue status pages by the CRM and added to the ISF.


==== Step 4. DSC Suggests Scopes, Timelines, Deliverables and Assigns ====
==== Step 4. DSC Suggests Scopes, Timelines, Deliverables and Assigns ====
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==== Step 5. Issue Submission & Charter Form (ISF) ====
==== Step 5. Issue Submission & Charter Form (ISF) ====
Prior to any Working Group meeting being scheduled, the assigned Development Committee Co-Chairs in consultation with their existing Subcommittee and Working Group Co-Chairs must complete the Charter portions of the ISF (NENA-ADM-003) by establishing scope, intermediate milestones and estimated times for both intermediate milestones and Final Deliverables. The completed Charter is to be returned to the CRM within 30 business days. Any comments received prior to accepting the issue should be considered during the development of the charter. The CRM will share the completed ISF, including Charter, with the assigned Committee members and DSC. The assigned Committee should make an assessment if it has members with sufficient expertise and willingness to advance the work, and if these members constitute a broad enough population to achieve openness and balance.  If the committee doesn't feel this to be the case, it may either attempt to recruit new members to progress the issue or return the issue to the DSC for reevaluation.
Prior to any Working Group meeting being scheduled, the assigned Development Committee Co-Chairs in consultation with their existing Subcommittee and Working Group Co-Chairs must complete the Charter portions of the ISF (NENA-ADM-003) by establishing scope, intermediate milestones and estimated times for both intermediate milestones and Final Deliverables. The completed Charter is to be returned to the CRM within 30 business days. Any comments received prior to accepting the issue should be considered during the development of the charter. The CRM will share the completed ISF, including Charter, with the assigned Committee members and DSC. The assigned Committee should make an assessment if it has members with sufficient expertise and willingness to advance the work, and if these members constitute a broad enough population to achieve openness and balance.&nbsp; If the committee doesn't feel this to be the case, it may either attempt to recruit new members to progress the issue or return the issue to the DSC for reevaluation.


The initial WG meeting shall review the Charter provided and provide any feedback to the Committee leadership so intentions are known, and overall Committee development schedules can be recognized and managed as necessary. The schedules shall be reviewed between the Working Group and Committee leadership periodically so there may be an early warning of any jeopardy relating to the schedules. Monthly WG status updates are to be provided via NENA-ADM-006, Scopes and Goals to the Development Committee Co-Chairs so they may submit a monthly report to the CRM of all Committee activities.
The initial WG meeting shall review the Charter provided and provide any feedback to the Committee leadership so intentions are known, and overall Committee development schedules can be recognized and managed as necessary. The schedules shall be reviewed between the Working Group and Committee leadership periodically so there may be an early warning of any jeopardy relating to the schedules. Monthly WG status updates are to be provided via NENA-ADM-006, Scopes and Goals to the Development Committee Co-Chairs so they may submit a monthly report to the CRM of all Committee activities.


Because volunteer time for both leaders and members is limited, and the development needs are often large, the DSC shall establish development priorities across the NENA effort. Recommendations may be set to assign priority to specific development areas at both the WG level and, in some cases, the subject areas within WGs.  These priorities shall be communicated to the WG Co-Chairs in order to assist them in managing workload. WG leaders and volunteers who are members of more than one WG are expected to self-manage the application and balancing of their time according to these priorities. WG leaders shall communicate to the Committee leaders where matters arise relating to WG membership conflicts (e.g. competing time slots for meetings).
Because volunteer time for both leaders and members is limited, and the development needs are often large, the DSC shall establish development priorities across the NENA effort. Recommendations may be set to assign priority to specific development areas at both the WG level and, in some cases, the subject areas within WGs.&nbsp; These priorities shall be communicated to the WG Co-Chairs in order to assist them in managing workload. WG leaders and volunteers who are members of more than one WG are expected to self-manage the application and balancing of their time according to these priorities. WG leaders shall communicate to the Committee leaders where matters arise relating to WG membership conflicts (e.g. competing time slots for meetings).


==== Step 6. DSC Approves Charter ====
==== Step 6. DSC Approves Charter ====
The DSC approves the Working Group Charter.  The CRM enters the approval date in the appropriate field of the ISF form and sends a copy of the updated form along with a hyperlink to the ISF to the originator. The applicable Development Committee Co-Chairs take responsibility for further oversight of the Issue until it is completed and provides status in the monthly Scopes & Goals report NENA-ADM-006.
The DSC approves the Working Group Charter.&nbsp; The CRM enters the approval date in the appropriate field of the ISF form and sends a copy of the updated form along with a hyperlink to the ISF to the originator. The applicable Development Committee Co-Chairs take responsibility for further oversight of the Issue until it is completed and provides status in the monthly Scopes & Goals report NENA-ADM-006.


==== Step 7. CRM Posts ISF & Charter ====
==== Step 7. CRM Posts ISF & Charter ====
Upon acceptance of an ISF, the CRM will post the form to NENA Workspace and notify NDG membership via Workspace email. The CRM will also update the www.nena.org  Committee page to reflect the associated WG, with a link to the ISF stored on NENA Workspace. Additionally, and where applicable, at the instruction of the DSC, the CRM will notify those organizations that may be impacted by or have an interest in the subject matter of the ISF, in accordance with ANSI Essential Requirements for Standards Development Notice.
Upon acceptance of an ISF, the CRM will post the form to NENA Workspace and notify NDG membership via Workspace email. The CRM will also update the www.nena.org&nbsp; Committee page to reflect the associated WG, with a link to the ISF stored on NENA Workspace. Additionally, and where applicable, at the instruction of the DSC, the CRM will notify those organizations that may be impacted by or have an interest in the subject matter of the ISF, in accordance with ANSI Essential Requirements for Standards Development Notice.


==== Step 8. CRM Closes Issue and Notifies Originator ====
==== Step 8. CRM Closes Issue and Notifies Originator ====
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=== Charter Updates ===
=== Charter Updates ===
ISF Charter deliverables and objectives shall be reviewed by the Development Committee Co-Chairs frequently to keep the Working Group on track.  In addition, intermediate milestones representing major accomplishments toward the end results shall be identified and documented. No major changes to Scope shall occur without review by the leadership of the Committee(s) (i.e. Development Committee Co-Chairs & DSC Co-Chairs. Any major changes in scope or due dates require an update to the Charter. The Working Group Co-Chairs shall return an updated Charter to the CRM for distribution to DSC for their approval.
ISF Charter deliverables and objectives shall be reviewed by the Development Committee Co-Chairs frequently to keep the Working Group on track.&nbsp; In addition, intermediate milestones representing major accomplishments toward the end results shall be identified and documented. No major changes to Scope shall occur without review by the leadership of the Committee(s) (i.e. Development Committee Co-Chairs & DSC Co-Chairs. Any major changes in scope or due dates require an update to the Charter. The Working Group Co-Chairs shall return an updated Charter to the CRM for distribution to DSC for their approval.


=== Completion of ISF Deliverables ===
=== Completion of ISF Deliverables ===