NENA NG9-1-1 Go-To Handbook: Difference between revisions
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MikeVislocky (talk | contribs) (→Governance: Update to match changes in source docx from comments received in review.) |
MikeVislocky (talk | contribs) (→Communications Plan: Update to match changes in source docx from comments received in review.) |
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<li><p>Context – what’s happened before? What’s the history?</p></li> |
<li><p>Context – what’s happened before? What’s the history?</p></li> |
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<li><p>Environmental Scan – what are the key factors that will affect your success? What is the current situation driving the need for change?</p></li> |
<li><p>Environmental Scan – what are the key factors that will affect your success? What is the current situation driving the need for change?</p></li> |
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<li><p>Stakeholders – |
<li><p>Stakeholders – identify your stakeholders and their expected reactions. How you will manage them?</p></li> |
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<li><p>Objectives – what do you want to achieve? (should be clear, relevant, measurable)</p></li> |
<li><p>Objectives – what do you want to achieve? (should be clear, relevant, measurable)</p></li> |
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<li><p>Strategy – where are you going and why? What are the major activities to move the effort forward?</p></li> |
<li><p>Strategy – where are you going and why? What are the major activities to move the effort forward?</p></li> |
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=== Sample Communications Plan === |
=== Sample Communications Plan === |
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The general sections of what a typical communications plan might contain are shown below. Inclusion of a specific section shown below will depend on the local environment and the scope of the planned NG9-1-1 effort. The |
The general sections of what a typical communications plan might contain are shown below. Inclusion of a specific section shown below will depend on the local environment and the scope of the planned NG9-1-1 effort. The communications plan will likely evolve over time and the contents might vary during the transition effort to NG9-1-1. |
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* Purpose |
* Purpose |
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* Stakeholders and Roles |
* Stakeholders and Roles |
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* Communications Policy and Objectives |
* Communications Policy and Objectives |
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* Communications Channels, Targets and Frequency |
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* Communications Plan Activities |
* Communications Plan Activities |
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* Mid to Long-term Communications Activities |
* Mid to Long-term Communications Activities |
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* Communications to Support NG9-1-1 Milestones |
* Communications to Support NG9-1-1 Milestones |
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* Educational Communications Strategy |
* Educational Communications Strategy |
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* PSAP and GIS Locality Specific Planning |
* PSAP and GIS Locality Specific Planning |
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=== Example Communication Plan === |
=== Example Communication Plan === |