NENA NG9-1-1 Go-To Handbook: Difference between revisions

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[https://www.fcc.gov/general/national-broadband-plan FCC’s National Broadband Plan]<ref>[https://www.fcc.gov/general/national-broadband-plan FCC’s National Broadband Plan.] Contains the results of state infrastructure availability. The portion of this document that pertains to NG9-1-1 is specific to the section on Public Safety and homeland security. That section has mention of, but does not contain larges amount of quality data. In addition, it talks about broadband in general and backhaul. Broadband is the backbone of an ESInet, so in that instance there is some value as well.</ref>: Chapter 16
 
[https://www.nena.org/page/Guide_to_ADA NENA Standard Managers Guide to Title II: Direct Access (NENA-STA-035)]<ref name=":1">[https://www.nena.org/page/Guide_to_ADA NENA Standard Managers Guide to American with Disabilities (ADA) Title II: Direct Access]. (NENA-STA-035).]: NG9-1-1 is an important step forward to allow for individuals who are deaf, deafblind, hard of hearing as well as individuals who have speech disabilities have direct access to 9‑1‑1 emergency services using various communication modalities. Many individuals with disabilities are using Internet and wireless text devices as their primary modes of telecommunications. At the same time, PSAPs are considering and planning to shift from analog telecommunications technology to new Internet-Protocol (IP) enabled NG 9-1-1 services that will provide voice and data (such as text, pictures, and video) capabilities. The FCC initiated rule making effort developed revisions to the Department's regulation to ensure direct access to NG 9-1-1 services for individuals with disabilities. On February 22, 2012, Congress enacted the NG9-1-1 Advancement Act of 2012 as part of the Middle-Class Tax Relief and Job Creation Act of 2012.</ref> :Section 2
 
[https://resourcecenter.911.gov/911guidelines/ National 9-1-1 Resource Center]<ref>[https://resourcecenter.911.gov/911guidelines/ National 9-1-1 Assessment Guidelines]. The National 911 Program developed consensus guidelines that can be used to assess statewide 9-1-1 systems in preparation for NG9-1-1. The consensus guidelines serve as an objective benchmark for the assessment of the status of a statewide 9-1-1 system and is a useful tool to evaluate where a state’s system currently stands, provide a path for enhancement, and provide an objective evaluation that may help states leverage their respective resources. States are not required to adopt the guidelines; any established assessment process will be conducted on a voluntary basis.</ref>: Final Draft Guidelines Section 6 and Appendix B