NENA NG9-1-1 Go-To Handbook: Difference between revisions

[https://c.ymcdn.com/sites/www.nena.org/resource/collection/22dbdb9d-fbd7-445e-a760-1c39a222ed34/NASNA_Model_State_9-1-1_Plan.pdf?hhSearchTerms=%225+and+NASNA+and+Model+and+State+and+Plan%22 NASNA Model State 9-1-1 Plan]<ref name=":4">[https://c.ymcdn.com/sites/www.nena.org/resource/collection/22dbdb9d-fbd7-445e-a760-1c39a222ed34/NASNA_Model_State_9-1-1_Plan.pdf?hhSearchTerms=%225+and+NASNA+and+Model+and+State+and+Plan%22 NASNA Model State Plan] - This document is dated, was produced in 2008. Nevertheless, it still contains good information. This document contains models for state coordination and collaboration; approaches oversight and management of the state’s 9-1-1 network; mechanisms for establishing and monitoring process in implementing the state’s 9-1-1 system; mechanisms for the allocation of state and federal funding, if available, to PSAPs for equipment and operations; and methods by which PSAPs will integrate with other emergency communication, telecommunications and information networks.</ref>:Tools and Techniques section, (Page 71) and Table 3.3 NASNA Model State 9-1-1 Plan Project Communications Plan (Page 75).

[https://www.nena.org/page/Glossary NENA Master Glossary of 9-1-1 Terms (NENA-ADM-000)]<ref>[https://www.nena.org/page/Glossary NENA Master Glossary of 9-1-1 Terms] - Provides a consistent definition for all definitions and acronyms identified with NENA Standards documents produced by the NENA Committees.</ref>: Entire document as reference for terms only.

[https://wiki.en.it-processmaps.com/index.php/Service_Asset_and_Configuration_Management#CMS_CMDB ITIL Service Asset and Configuration Management]<ref>[https://wiki.en.it-processmaps.com/index.php/History_of_ITIL IT Infrastructure Library (ITIL)]. ITIL is a collection of best practices on a variety of IT project related topics. It includes recommendations about maintaining project documentation under its Service Asset and Configuration Management section.</ref>: The sections dealing with Configuration Identification, Configuration Control, and Configuration Verification and Audit.

[https://www.nena.org/page/NG911_PSAP_REQ NENA/APCO Next Generation 9-1-1 Public Safety Answering Point Requirements (NENA/APCO-REQ-001)]<ref>[https://www.nena.org/?NG911_PSAP_REQ NENA/APCO Next Generation 9-1-1 Public Safety Answering Point Requirements]. This technical document introduces requirements for a NG9-1-1 Public Safety Answering Point (PSAP) that can receive IP-based signaling and media for delivery of emergency calls conformant to the latest version of the NENA i3 Architecture document.</ref>: Annotate the project library documentation to note which specific requirements from (NENA/APCO-REQ-001) are considered mandatory for the scope of the specific NG9-1-1 project identified.