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NENA NG9-1-1 Go-To Handbook: Difference between revisions

→‎Communications Plan: Update to match changes in source docx from comments received in review.
(→‎Governance: Update to match changes in source docx from comments received in review.)
(→‎Communications Plan: Update to match changes in source docx from comments received in review.)
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<li><p>Context – what’s happened before? What’s the history?</p></li>
<li><p>Environmental Scan – what are the key factors that will affect your success? What is the current situation driving the need for change?</p></li>
<li><p>Stakeholders – Identifyidentify your stakeholders and their expected reactions. How you will manage them?</p></li>
<li><p>Objectives – what do you want to achieve? (should be clear, relevant, measurable)</p></li>
<li><p>Strategy – where are you going and why? What are the major activities to move the effort forward?</p></li>
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=== Sample Communications Plan ===
 
The general sections of what a typical communications plan might contain are shown below. Inclusion of a specific section shown below will depend on the local environment and the scope of the planned NG9-1-1 effort. The communicationcommunications plan will likely evolve over time and the contents might vary during the transition effort to NG9-1-1.
 
* Purpose
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* Stakeholders and Roles
* Communications Policy and Objectives
* CommunicationCommunications Channels, Targets and Frequency
* Communications Plan Activities
* Mid to Long-term Communications Activities
* Communications to Support NG9-1-1 Milestones
* Educational Communications Strategy
* PSAP and GIS Locality Specific Planning.
 
=== Example Communication Plan ===
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