NENA NG9-1-1 Go-To Handbook: Difference between revisions

→‎Go-Live: Added link to Call Handling page
(→‎PSAP Inventory: Added link to CAD page)
(→‎Go-Live: Added link to Call Handling page)
Line 396:
maintenance staff are prepared to operate and support the system?
* Has a complete treatment of verification and validation taken place to ensure GIS data for NG9‑1‑1 meets or exceeds the NENA 98% accuracy threshold?
* Has the NG9-1-1 Service Provider completed all Operational Readiness Tests of the network to include end-to-end tests, integration with NG9-1-1 Core Services Functional Elements, system and network failover tests, third-party integration tests, and [[Call Handling System]] integration tests?
* Has consideration and planning for denial of service attacks, telephony denial of service attacks and other cybersecurity protections been completed and thoroughly tested?
* Are the necessary call and system performance metrics for NG9-1-1 identified and able to be captured within reporting and systems and management monitors to allow the 9-1-1 Authority to measure system performance and to monitor key performance thresholds?
Editors, nenamembers, Administrators
236

edits