NENA NG9-1-1 Go-To Handbook: Difference between revisions
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maintenance staff are prepared to operate and support the system?
* Has a complete treatment of verification and validation taken place to ensure GIS data for NG9‑1‑1 meets or exceeds the NENA 98% accuracy threshold?
* Has the NG9-1-1 Service Provider completed all Operational Readiness Tests of the network to include end-to-end tests, integration with NG9-1-1 Core Services Functional Elements, system and network failover tests, third-party integration tests, and [[Call Handling|Call Handling System]] integration tests?
* Has consideration and planning for denial of service attacks, telephony denial of service attacks and other cybersecurity protections been completed and thoroughly tested?
* Are the necessary call and system performance metrics for NG9-1-1 identified and able to be captured within reporting and systems and management monitors to allow the 9-1-1 Authority to measure system performance and to monitor key performance thresholds?
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