NENA NG9-1-1 Go-To Handbook: Difference between revisions

→‎Self-education: Update to match changes in source docx from comments received in review.
(→‎Self-education: Update to match changes in source docx from comments received in review.)
(→‎Self-education: Update to match changes in source docx from comments received in review.)
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[https://www.911.gov/pdf/NASNA_National_911_Program_NG911_FirstNet_Guide_State_Local_Authorities_2nd_Edition.pdf National 911 Program and NASNA's NG911 & FirstNet Guide for State and Local Authorities]<ref>[https://www.911.gov/pdf/NASNA_National_911_Program_NG911_FirstNet_Guide_State_Local_Authorities_2nd_Edition.pdf National 911 Program and NASNA’s NG911 & FirstNet Guide for State and Local Authorities.]. This document published through a cooperative effort between NASNA and the National 911 Program provides a non-technical guide for state and local authorities on NG911 and FirstNet.</ref>: Entire Document.
 
[https://www.fcc.gov/document/fcc-releases-tfopa-final-report/report FCC Task Force on Optimal PSAP Architecture (TFOPA)]<ref>[https://www.fcc.gov/document/fcc-releases-tfopa-final-report/report FCC Task Force on Optimal PSAP Architecture (TFOPA)]. The Task Force on Optimal PSAP Architecture (TFOPA) was a federal advisory committee chartered under the Federal Advisory Committee Act (FACA) to provide recommendations to the Federal Communications Commission (FCC) regarding actions that Public Safety Answering Points (PSAPs) can take to optimize their security, operations, and funding as they migrate to Next Generation 9-1-1 (NG9-1-1). The Task Force created a Final Report covering three broad topics: Cybersecurity, Architecture, and Funding of NG9-1-1.</ref>: Section 3, Executive Summary, Section 4.4 on Cybersecurity, Section 5.9 on ArchitectureSummary, Recommendations, and Conclusion and Section 7 the Findings and Recommendations Summary.
 
[https://www.nena.org/page/911CallAnswerStnd Call Answering Standard/Model Recommendation (ANS NENA-STA-020)]<ref>[https://www.nena.org/?page=911CallAnswerStnd Call Answering Standard/Model Recommendation]. This document serves as a model standard operating procedure for the call taking function within Public Safety Answering Points (PSAPs) and provides uniformity and consistency in the handling of 9-1-1, other emergency calls and administrative non-emergency calls.</ref>: Section 2
 
[https://www.fcc.gov/general/national-broadband-plan FCC’s National Broadband Plan]<ref>[https://www.fcc.gov/general/national-broadband-plan FCC’s National Broadband Plan.] Contains the results of state infrastructure availability. The portion of this document that pertains to NG9-1-1 is specific to the section on Public Safety and homeland security. That section has mention of, but does not contain larges amount of quality data. In addition, it talks about broadband in general and backhaul. Broadband is the backbone of an ESInet, so in that instance there is some value as well.</ref>: Chapter 16