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NENA NG9-1-1 Go-To Handbook: Difference between revisions
→Acquisition: Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 (NENA-STA-010)
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This Information Document is intended to provide NENA’s recommendations for transitioning to NG9-1-1. In doing so, this document reflects the definition of NG9-1-11 developed by NENA through a separate work effort, and is summarized as follows: NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures briefly described below, to process emergency voice and non-voice (multi-media) calls, acquire and integrate additional data useful to call routing and handling, deliver the calls/messages and data to the appropriate PSAPs and other appropriate emergency entities, and support data and communications needs for coordinated incident response and management.</ref>: Section 7
[https://www.nena.org/page/i3_Stage3 Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 (NENA-STA-010)]<ref name=":7">[https://www.nena.org/default.asp?page=i3_Stage3 Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 (NENA-STA-010)]<br />This is a NENA standards document that describes requirements for end-state NG9-1-1 architecture. The document describes standards for the Emergency Services IP network (ESInet), i3 Public Safety Answer Points (PSAPs), legacy gateway systems, and functional elements that make up the NENA i3 architecture for Next Generation 9-1-1.</ref>: Section 5.
== Data Inventory & Standardization ==
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[https://www.nena.org/?page=NG911_AdditionalData NG9-1-1 Additional Data (NENA-STA-012) (originally NENA 71-001)]<ref>[https://www.nena.org/?page=NG911_AdditionalData NG9-1-1 Additional Data NENA 71-001]. This document is dated 9-17-09 and has a note that Update in Progress. With the implementation of NG9-1-1 there will be many forms of additional data available to emergency responders. This document covers the use of additional data associated with a call, a location, a caller and a PSAP. Together with the SIP Invite and PIDF-LO, additional data associated with a call has the ability to look at other data sources; i.e., Vehicle Emergency Data Set (VEDS) to assist in determining the appropriate call routing and handling.</ref>: Entire document
[https://www.nena.org/page/ProvGISECRFLVF Synchronizing GIS with MSAG and ALI (NENA 71-501)]<ref name=":9">[https://www.nena.org/?page=synch_gis_msag_ali Synchronizing GIS with MSAG and ALI (NENA 71-501)].This document is the NENA information document for the synchronization of certain Geographic Information Systems (GIS) database layers with the Master Street Address Guide, the Automatic Location Information data, and optionally the site / structure locations.
This document is meant to provide PSAP management, vendors, and other interested parties necessary guidelines for synchronizing GIS data with existing 9-1-1 databases. The synchronization process of the GIS data is most reliably accomplished by qualified, trained individuals or vendors that have received formal GIS training and instruction.</ref>: Entire document
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[https://rosap.ntl.bts.gov/view/dot/4010 The USDoT Next Generation 9-1-1 (NG9-1-1) System Initiative Procurement Tool Kit]<ref name=":2" />: Section 2 NG9-1-1 Planning Tool and Section 3 Procurement Tool.
[https://c.ymcdn.com/sites/www.nena.org/resource/collection/22dbdb9d-fbd7-445e-a760-1c39a222ed34/NASNA_Model_State_9-1-1_Plan.pdf?hhSearchTerms=%225+and+NASNA+and+Model+and+State+and+Plan%22 NASNA Model State 9-1-1 Plan]<ref name=":1" />: Appendix A.
== Training ==
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'''References:'''
[https://www.nena.org/?page=VirtualPSAP_Standard Virtual PSAP Management (NENA
[https://www.nena.org/?page=synch_gis_msag_ali Synchronizing GIS with MSAG and ALI (NENA 71-
[https://www.apcointl.org/download/minimum-training-standards-for-public-safety-telecommunicators-3/?wpdmdl=6288 APCO ANS 3.103.2.2015 Minimum Training Standards for Public Safety Telecommunicators]<ref name=":11" />: Entire Document
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== Testing ==
Prior to going live, a thorough test of all system components should be performed. Using the testing processes developed during the “Deployment and Testing Planning” step, apply the tests, as appropriate, and document the results for all system components.
'''References:'''
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[https://www.nena.org/?page=NG911_Security NENA Security for Next-Generation 9-1-1 Standard (NG-SEC) (NENA 75-001)]<ref name=":10" />: Sections 7.1.5.3; 7.2.8.3.1; 7.4.5; 13.2.1
[https://www.nena.org/?page=NGOptnsReqs NENA NG9-1-1 System and PSAP Operational Features and Capabilities Requirements (NENA 57-
[https://www.nena.org/default.asp?page=i3_Stage3 Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 (NENA-STA-010)]<ref name=":7" />: Section 10.
== Go-Live ==
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