PSAP (Public Safety Answering Point): Difference between revisions

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An entity responsible for receiving 9-1-1 calls and processing those calls according to a specific operational policy.

Variations:

Primary PSAP: A PSAP to which 9-1-1 calls are routed directly from the 9-1-1 Control Office.

Secondary PSAP: A PSAP to which 9-1-1 calls are transferred from a Primary PSAP.

Alternate PSAP: A PSAP designated to receive calls when the primary PSAP is unable to do so.

Consolidated PSAP: A facility where one or more Public Safety Agencies choose to operate as a single 9-1-1 entity.

Legacy PSAP: A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9-1-1 emergency calls.

Serving PSAP: The PSAP to which call would normally be routed.

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 === Variations: ===
-'''Alternate PSAP:''' A PSAP designated to receive calls when the primary PSAP is unable to do so.<br />
+'''Primary PSAP:''' A PSAP to which 9-1-1 calls are routed directly from the 9-1-1 Control Office.
-'''Consolidated PSAP:''' A facility where one or more Public Safety Agencies choose to operate as a single 9-1-1 entity.<br />
+'''Secondary PSAP:''' A PSAP to which 9-1-1 calls are transferred from a Primary PSAP.
-'''Legacy PSAP:''' A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9-1-1 emergency calls.<br />
-'''Secondary PSAP:''' A PSAP to which 9-1-1 calls are transferred from a Primary PSAP.<br />
+'''Alternate PSAP:''' A PSAP designated to receive calls when the primary PSAP is unable to do so.
+'''Consolidated PSAP:''' A facility where one or more Public Safety Agencies choose to operate as a single 9-1-1 entity.
+'''Legacy PSAP:''' A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9-1-1 emergency calls.
 '''Serving PSAP:''' The PSAP to which call would normally be routed.