PSAP (Public Safety Answering Point): Difference between revisions

From NENA Knowledge Base
Content added Content deleted
mNo edit summary
m (Added NG9-1-1 PSAP)
Line 14: Line 14:
'''Serving PSAP:''' The PSAP to which call would normally be routed.
'''Serving PSAP:''' The PSAP to which call would normally be routed.


'''NG9-1-1 PSAP:''' This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, [http://www.nena.org/?page=i3_Stage3 NENA-STA-010], and referred to therein as an “i3 PSAP”.
<!-- todo: combine PSAP terms -->

[[Category:Glossary]]

<!-- todo: combine PSAP terms -->[[Category:Glossary]]

Revision as of 15:23, 14 April 2018

An entity responsible for receiving 9-1-1 calls and processing those calls according to a specific operational policy.

Variations:

Primary PSAP: A PSAP to which 9-1-1 calls are routed directly from the 9-1-1 Control Office.

Secondary PSAP: A PSAP to which 9-1-1 calls are transferred from a Primary PSAP.

Alternate PSAP: A PSAP designated to receive calls when the primary PSAP is unable to do so.

Consolidated PSAP: A facility where one or more Public Safety Agencies choose to operate as a single 9-1-1 entity.

Legacy PSAP: A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9-1-1 emergency calls.

Serving PSAP: The PSAP to which call would normally be routed.

NG9-1-1 PSAP: This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, NENA-STA-010, and referred to therein as an “i3 PSAP”.