PSAP (Public Safety Answering Point): Difference between revisions
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An entity responsible for receiving 9-1-1 calls and processing those calls according to a specific operational policy. |
An entity responsible for receiving 9-1-1 calls and processing those calls according to a specific operational policy. |
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===Variations:=== |
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==== '''Primary PSAP:''' ==== |
==== '''Primary PSAP:''' ==== |
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Revision as of 10:41, 7 February 2020
An entity responsible for receiving 9-1-1 calls and processing those calls according to a specific operational policy.
Variations:
Primary PSAP:
A PSAP to which 9-1-1 calls are routed directly from the 9-1-1 Control Office.
Secondary PSAP:
A PSAP to which 9-1-1 calls are transferred from a Primary PSAP.
Alternate PSAP:
A PSAP designated to receive calls when the primary PSAP is unable to do so.
Consolidated PSAP:
A facility where one or more Public Safety Agencies choose to operate as a single 9-1-1 entity.
Legacy PSAP:
A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9-1-1 emergency calls.
Serving PSAP:
The PSAP to which call would normally be routed.
NG9-1-1 PSAP:
This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, NENA-STA-010, and referred to therein as an “i3 PSAP”.