PSAP (Public Safety Answering Point): Difference between revisions

Content added Content deleted

VisualWikitext

Inline

Revision as of 13:25, 19 August 2021

PSAP (Public Safety Answering Point) is an

entity responsible for receiving 9‑1‑1 calls and processing those calls according to a specific operational policy.

Related Terms:

Primary PSAP

A PSAP to which 9‑1‑1 calls are routed directly from the 9‑1‑1 Control Office.

Secondary PSAP

A PSAP to which 9‑1‑1 calls are transferred from a Primary PSAP.

Alternate PSAP

A PSAP designated to receive calls when the primary PSAP is unable to do so.

Consolidated PSAP

A facility where multiple Public Safety Agencies choose to operate as a single 9‑1‑1 entity.

Legacy PSAP

A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9‑1‑1 emergency calls.

Serving PSAP

The PSAP to which a call would normally be routed.

NG9-1-1 PSAP

This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, NENA NENA-STA-010, and referred to therein as an “i3 PSAP”.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

@@ Line 1: / Line 1: @@
+'''''PSAP (Public Safety Answering Point)''''' is an
-An entity responsible for receiving 9-1-1 calls and processing those calls according to a specific operational policy.
+entity responsible for receiving 9‑1‑1 calls and processing those calls according to a specific operational policy.
-===Variations:===
+{{Related Terms:}}
-==== '''Primary PSAP:''' ====
-A PSAP to which 9-1-1 calls are routed directly from the 9-1-1 Control Office.
-==== '''Secondary PSAP:''' ====
+'''''Primary PSAP'''''
-A PSAP to which 9-1-1 calls are transferred from a Primary PSAP.
+A PSAP to which 9‑1‑1 calls are routed directly from the 9‑1‑1 Control Office.
+'''''Secondary PSAP'''''
+A PSAP to which 9‑1‑1 calls are transferred from a Primary PSAP.
+'''''Alternate PSAP'''''
-==== '''Alternate PSAP:''' ====
 A PSAP designated to receive calls when the primary PSAP is unable to do so.
-==== '''Consolidated PSAP:''' ====
+'''''Consolidated PSAP'''''
-A facility where one or more Public Safety Agencies choose to operate as a single 9-1-1 entity.
+A facility where multiple Public Safety Agencies choose to operate as a single 9‑1‑1 entity.
+'''''Legacy PSAP'''''
+A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9‑1‑1 emergency calls.
-==== '''Legacy PSAP:''' ====
+'''''Serving PSAP'''''
-A PSAP that cannot process calls received via i3-defined call interfaces (IP-based calls) and still requires the use of CAMA or ISDN trunk technology for delivery of 9-1-1 emergency calls.
+The PSAP to which a call would normally be routed.
-==== '''Serving PSAP:''' ====
-The PSAP to which call would normally be routed.
-==== '''NG9-1-1 PSAP:''' ====
+'''''NG9-1-1 PSAP'''''
-This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, [http://www.nena.org/?page=i3_Stage3 NENA-STA-010], and referred to therein as an “i3 PSAP”.
+This term is used to denote a PSAP capable of processing calls and accessing data services as defined in NENA’s i3 specification, NENA NENA-STA-010, and referred to therein as an “i3 PSAP”.
+{{RelevantNENADocs}}
-<!-- todo: combine PSAP terms -->[[Category:Glossary]]
+*[https://www.nena.org/page/i3_Stage3 NENA-STA-010, Detailed Functional and Interface Standards for the NENA i3 Solution]
+*[https://www.nena.org/page/VirtualPSAP_Standard NENA-INF-025, NENA Virtual PSAP Management Information Document]
+[[Category:Glossary]]