Agent: Difference between revisions
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|In NG9‑1‑1, an Agent is an authorized person - employee, contractor or volunteer, who has one or more roles, in an Agency. An Agent can also be an automaton in some circumstances (e.g. an IMR answering a call). |
|In NG9‑1‑1, an Agent is an authorized person - employee, contractor or volunteer, who has one or more roles, in an Agency. An Agent can also be an automaton in some circumstances (e.g. an [[IMR (Interactive Multimedia Response)|IMR]] answering a call). |
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Revision as of 12:46, 7 February 2020
In NG9‑1‑1, an Agent is an authorized person - employee, contractor or volunteer, who has one or more roles, in an Agency. An Agent can also be an automaton in some circumstances (e.g. an IMR answering a call).
Relevant NENA DocumentsNENA-STA-010, Detailed Functional and Interface Standards for the NENA i3 Solution |