TTY-PASS (TTY Performance Assessment and Scoring System): Difference between revisions
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The '''''TTY-PASS (TTY Performance Assessment and Scoring System)''''' was established in March of 2005 through a partnership with TelecomXchange International (TXI) and the National Emergency Number Association (NENA). |
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TTY-PASS was developed in support of the Americans with Disabilities Act (ADA) requiring equal access to TTY users. The ADA states very clearly that every call-taking position within a PSAP must have its own TTY or TTY-compatible equipment. PSAPs must have systems that enable call takers to handle TTY calls as properly, promptly, and reliably as voice calls. Every call-taking position needs its own TTY equipment. |
TTY-PASS was developed in support of the Americans with Disabilities Act (ADA) requiring equal access to TTY users. The ADA states very clearly that every call-taking position within a PSAP must have its own TTY or TTY-compatible equipment. PSAPs must have systems that enable call takers to handle TTY calls as properly, promptly, and reliably as voice calls. Every call-taking position needs its own TTY equipment. |
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Further, the ADA requires that TTY equipment must be maintained and tested at least as often as voice telephone equipment, to ensure that the equipment is operating properly. |
Further, the ADA requires that TTY equipment must be maintained and tested at least as often as voice telephone equipment, to ensure that the equipment is operating properly. |
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{{RelevantNENADocs}} |
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http://www.nena.org/default.asp?page=TTY_Pass |
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[https://www.nena.org/page/TTY_TrainingStandard APCO/NENA ANS 3.105.1-2015, Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center] |
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[[Category:Glossary]] |
[[Category:Glossary]] |