Agency: Difference between revisions

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An '''''Agency''''' is an entity with a valid public safety purpose under a single discrete recognized administration.

In NG9-1-1, an '''''Agency''''' is an organization that is connected directly or indirectly to the [[ESInet (Emergency Services IP Network)|ESInet]]. Public safety agencies are examples of Agency. An entity such as a company that provides a service in the ESInet can be an Agency. Agencies have identifiers and credentials that allow them access to services and data.

In 9-1-1 and public safety operations, an Agency is a governmental entity, or a non-governmental entity under the direction of a governmental entity, responsible for all or some part of 9-1-1 system provisioning, call processing, and field response.

In NG9-1-1, a governmental Agency is recognized through validating an enabling statute, ordinance, municipal incorporation, joint powers agreement or similar. A private entity is recognized through validating articles of incorporation, business registration or similar. A validated Agency will have a unique Agency Identifier and will be issued an Agency Certificate. The Agency Certificate can validate Agents that are members of that Agency.

The Agency provisioned in the NG9-1-1 environment that holds an Agency Certificate may not necessarily be the same Agency recognized in 9-1-1 and public safety operations, depending on how the NG9-1-1 system is designed and configured.

{{RelevantNENADocs}}[https://www.nena.org/page/i3_Stage3 NENA-STA-010, NENA i3 Standard for Next Generation 9-1-1]

* [https://ng911ioc.org/library NG9-1-1 Interoperability Oversight Commission (NIOC) Public Safety Answering Point (PSAP) Credentialing Agency (PCA) Certificate Policy]

* [https://ng911ioc.org/library NIOC PSAP Credentialing Agency (PCA) Certificate Validation Guidelines]

[[Category:Glossary]]