Agency: Difference between revisions
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In NG9 1 1, an organization that is connected directly or indirectly to the ESInet. Public safety agencies are examples of Agency. An entity such as a company that provides a service in the ESInet can be an Agency. Agencies have identifiers and credentials that allow them access to services and data. |
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The hiring authority or also referred to as the Authority Having Jurisdiction (AHJ). The Agency or body that defines the roles, responsibilities, policies and procedures, and performance standards that direct the activity of the |
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Public Safety Telecommunicator. In multi-discipline centers, the Agency governs the operation providing call taking/dispatch and related services to customer agencies; in single discipline centers, a single Agency may direct these services for one or more departments within a service area. Both have the duty to define training appropriateness, content, format, and continuing education requirements. |
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== Relevant NENA Documents == |
== Relevant NENA Documents == |
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[http://www.nena.org/?page=TTY_TrainingStandard APCO/NENA ANS 3.105.1-‐2015 Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center] |
[http://www.nena.org/?page=TTY_TrainingStandard APCO/NENA ANS 3.105.1-‐2015 Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center] |
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[[Category:Glossary]] |
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Revision as of 23:48, 25 April 2017
In NG9 1 1, an organization that is connected directly or indirectly to the ESInet. Public safety agencies are examples of Agency. An entity such as a company that provides a service in the ESInet can be an Agency. Agencies have identifiers and credentials that allow them access to services and data.