CAD (Computer Aided Dispatch) is a computer-based system which aids PSAP Telecommunicators by automating selected dispatching and record keeping activities.
UCAD (Unified Computer Aided Dispatch)
A detailed, comprehensive, and unified set of functional requirements for CAD (Computer Aided Dispatch), developed by the IJIS Institute and APCO (Association of Public Safety Communications Officials International).
Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.
NENA-STA-027, NENA E9-1-1 PSAP Equipment Standards