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Call Handling: Difference between revisions
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A Functional Element concerned with the details of the management of calls. It handles all communication from the caller. It includes the interfaces, devices and applications utilized by the Agents to handle the call.
{{RelevantNENADocs}}[http://www.nena.org/?NG911_PSAP_REQ NENA/APCO Next Generation 9-1-1 PSAP Requirements NENA/APCO-REQ-001]▼
▲[http://www.nena.org/?NG911_PSAP_REQ NENA/APCO Next Generation 9-1-1 PSAP Requirements NENA/APCO-REQ-001]
[[Category:Glossary]]
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