First Responder

From NENA Knowledge Base

A First Responder is someone designated by a public safety agency that is charged with responding to emergency service requests, including emergency communications professionals, police, fire and EMS personnel who operate in the field.

Relevant NENA Documents
Note: To find and download the document, copy the document number (like STA-010) from below and search the NENA Standards and Documents page.

NENA-STA-017, NENA Changing Role of the Telecommunicator in NG9‑1‑1

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