IMR (Interactive Media Response): Difference between revisions
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A technology that allows a computer to interact with humans where a person can see and/or hear computer-generated voice, video, or text and respond by speaking, typing |
A technology that allows a computer to interact with humans where a person can see and/or hear computer-generated voice, video, or text and respond by speaking, typing text, generating DTMF tones on a keypad, or making gestures on video. |
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An IMR system performs similar functions as an [[IVR (Interactive Voice Response)]] system but also handles video and text media. |
An IMR system performs similar functions as an [[IVR (Interactive Voice Response)]] system but also handles video and text media. |
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Revision as of 13:39, 8 August 2015
A technology that allows a computer to interact with humans where a person can see and/or hear computer-generated voice, video, or text and respond by speaking, typing text, generating DTMF tones on a keypad, or making gestures on video.
An IMR system performs similar functions as an IVR (Interactive Voice Response) system but also handles video and text media.
Relevant NENA Documents
Detailed Functional and Interface Standards for the NENA i3 Solution