IMR (Interactive Media Response)

From NENA Knowledge Base
Revision as of 13:39, 8 August 2015 by MikeVislocky (talk | contribs) (Made up new definition. Should be reviewed...)

A technology that allows a computer to interact with humans where a person can see and/or hear computer-generated voice, video, or text and respond by speaking, typing text, generating DTMF tones on a keypad, or making gestures on video.

An IMR system performs similar functions as an IVR (Interactive Voice Response) system but also handles video and text media.

Relevant NENA Documents

Detailed Functional and Interface Standards for the NENA i3 Solution

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